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Genesys

Sales & Customer Relationship Management (CRM)

Horizontal SoftwareSales, Marketing, Customer Engagement

Daly City, CA-based customer experience software company founded in 1990. Private. Operates in cloud contact center and CX markets. Serves enterprises with omnichannel customer engagement and workforce management solutions.

Employees
1001-10000
Pricing pages tracked
1
Website
genesys.com

Genesys Pricing Plans

Genesys Cloud CX 1

$75 / month

Genesys Cloud CX 2

$115 / month

Genesys Cloud CX 3

$155 / month

Genesys Cloud CX 4

$240 / month

Add-ons

CX Cloud from Genesys and Salesforce

Pricing not disclosed

Digital

Pricing not disclosed

Hourly Interacting

Pricing not disclosed

Workforce Engagement

Pricing not disclosed

Work Automation

Pricing not disclosed

AppFoundry Marketplace

Pricing not disclosed

Unified Communications

Pricing not disclosed

Unified Experience from Genesys and ServiceNow

Pricing not disclosed

BYOI (Bring Your Own Interactions)

Pricing not disclosed

Telephony

Pricing not disclosed

Associate Experience

Pricing not disclosed

Customized Analytics

Pricing not disclosed

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Genesys Pricing History

PricingSaaS tracks every change to Genesys's pricing — plan additions, price increases, packaging shifts, and feature movement. View the full quarter-by-quarter history on Pulse.

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