Genesys Pricing Plans & History (2026)
Sales & Customer Relationship Management (CRM)
Daly City, CA-based customer experience software company founded in 1990. Private. Operates in cloud contact center and CX markets. Serves enterprises with omnichannel customer engagement and workforce management solu…
About Genesys pricing
Genesys, a Sales & Customer Relationship Management (CRM) product, is tracked by PricingSaaS for every pricing change, plan update, and packaging shift. Genesys currently offers 4 pricing plans and 12 add-ons. Below you'll find the current Genesys pricing plans for 2026, recent pricing history, and answers to common questions about how Genesys prices its product.
Genesys Pricing Plans
Genesys Cloud CX 1
Genesys Cloud CX 2
Genesys Cloud CX 3
Genesys Cloud CX 4
Add-ons
CX Cloud from Genesys and Salesforce
Digital
Hourly Interacting
Workforce Engagement
Work Automation
AppFoundry Marketplace
Unified Communications
Unified Experience from Genesys and ServiceNow
BYOI (Bring Your Own Interactions)
Telephony
Associate Experience
Customized Analytics
Pricing history for Genesys
Frequently asked questions about Genesys pricing
How much does Genesys cost in 2026? +
Genesys publishes its current pricing tiers on its pricing page. PricingSaaS tracks every plan, price point, and add-on so you can see the latest Genesys pricing at a glance, plus how it has changed over time.
When did Genesys last change its pricing? +
PricingSaaS monitors Genesys's pricing page continuously. Sign in to PricingSaaS Pulse to see the full pricing history and get alerts whenever Genesys updates plans, prices, or packaging.
Does Genesys offer a free plan or trial? +
Free plans, trials, and freemium tiers (when offered) are listed in the plan grid above. If Genesys introduces or removes a free tier, the change is captured in PricingSaaS Pulse.
What category is Genesys in? +
Genesys is tracked under Sales & Customer Relationship Management (CRM). Daly City, CA-based customer experience software company founded in 1990. Private. Operates in cloud contact center and CX markets. Serves enterprises with omnichannel customer engagement and workforce management solutions.
Track every pricing change at Genesys
PricingSaaS Pulse monitors Genesys's pricing page continuously. Get notified when plans change, prices shift, or features move.
See pricing history on Pulse