Aircall restructures AI Voice pricing: bundles from $130 to custom $0.14/min
What happened
Between the Feb 16, 2026 and Feb 23, 2026 captures of Aircall's pricing page, Pulse recorded one change: AI Voice Agent pricing restructured from tiered per-minute model to bundle-based packages: 500 min ($130), 2,500 min ($550), 10k+ min (custom from $0.14/min), plus pay-as-you-go option ($0.37/min up to 2,500, $0.29/min over). Pulse files it as a packaging change (package change) with a neutral direction. Pulse's latest capture (Oct 19, 2026) lists Essentials at $30, Professional at $50, AI Voice Agents at $100, Aircall for Salesforce Voice at $30 and WhatsApp in Aircall at $10.
Aircall's previous recorded change was "Aircall Limits Outbound Calls, Shifts Domestic to Contact-Us Pricing" (Week 4, 2026). Before that Pulse recorded "Aircall Enhances Essentials Plan with 50 Free AI Voice Agent Minutes and New Year Promotion for New Customers" (Jan 10, 2026). Aircall has been tracked since 2023-11-14.
In the same window Twilio, Microsoft and Ringcentral also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Voice Agent · PackagingChangedtiered per-minute modelbundle-based packages
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Voice Agent | Packaging | tiered per-minute model | bundle-based packages | Changed |
Values as written on Aircall's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Aircall's pricing page (aircall.io) from Feb 16, 2026 and Feb 23, 2026; the change is marked around the middle of the page, where "tiered per-minute model" becomes "bundle-based packages".
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The two full-page captures with this change marked up are free with an account.
Aircall, the last 90 days
Full history- Apr 13, 2026decreaseAircall slashes AI Voice Agent rates up to 26% across all tiers
- Apr 1, 2026increaseAircall Raises AI Voice Agent Rates 36% and Narrows Inbound Call Coverage
- Apr 2, 2026improvedAircall overhauls AI Voice Agent pricing with new minute bundles
- Feb 23, 2026packagingAircall restructures AI Voice pricing: bundles from $130 to custom $0.14/min · this change
- Week 4, 2026improvedAircall Limits Outbound Calls, Shifts Domestic to Contact-Us Pricing
- Jan 10, 2026packagingAircall Enhances Essentials Plan with 50 Free AI Voice Agent Minutes and New Year Promotion for New Customers
Across CRM in the same window
All CRM changes- TwilioJan 22Twilio Task Router Pricing Soars by 140%, Now $0.06 per Task
- MicrosoftJan 20Microsoft Copilot Transforms Copilot Pro into Family-Oriented 365 Premium Subscription with Enhanced AI Features and Increased Cloud Storage
- RingcentralJan 13Ringcentral Faces Significant Price Increases: Advanced Plan Up 57% to $55/User/Month and Core Plan Up 50% to $45/User/Month
Questions about this change
Did Aircall raise prices in February 2026?
No list-price increase was recorded between Feb 16, 2026 and Feb 23, 2026. The change Pulse detected was a packaging change: package change.
What changed on Aircall's pricing page between Feb 16, 2026 and Feb 23, 2026?
Voice Agent packaging: tiered per-minute model → bundle-based packages, changed. Pulse compared the captures it took on Feb 16, 2026 and Feb 23, 2026; the before/after table above lists each item as written on the page.
How often does Aircall change its pricing?
Pulse recorded 2 other pricing-page changes for Aircall in the 90 days before this one; the previous change was "Aircall Limits Outbound Calls, Shifts Domestic to Contact-Us Pricing" in Week 4, 2026; Aircall has been tracked since 2023-11-14.