Product change·May 4 → May 11, 2026·Week 20, 2026·Marketing & Content
Wistia rebrands enterprise support role to Customer Success Manager
What changed
Positioning
Support & Services tier label renamed from 'Dedicated account manager' to 'Customer success manager' in the Enterprise plan comparison table.
Before and after
May 4, 2026 vs May 11, 2026Pulse.
100%
What changed
Support & Services tier label renamed from 'Dedicated account manager' to 'Customer success manager' in the Enterprise plan comparison table.
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Q4 2025 · Wistia Discontinues Plus Plan, Enhances Pro Plan with Media Limit Increase to 500 and User Limit to 3+Wistia shifts Business plan storage cap from fixed 250 GB to open-ended · Week 30, 2026
More from Wistia
Full history →- Week 30, 2026·packagingWistia shifts Business plan storage cap from fixed 250 GB to open-ended
- Q4 2025·packagingWistia Discontinues Plus Plan, Enhances Pro Plan with Media Limit Increase to 500 and User Limit to 3+
- Q3 2025·decreaseWistia Reduces Pro Plan Price by 25% to $79/mo, Plus Plan by 24% to $19/mo, and Advanced Plan by 15% to $319/mo
- Q2 2025·increaseWistia Implements Significant Price Hike: Pro Plan Jumps 32.9% to $105/mo
- Q1 2025·increaseWistia Announces Major Price Hike: Plus Plan Extra Media Cost Jumps 10x from $0.20 to $2.00 per File