Userpilot Introduces HIPAA Compliance Certification, Enhancing Support & Services for Growth and Enterprise Plans
What happened
Between the Jan 1, 2024 and Apr 1, 2024 captures of Userpilot's pricing page, Pulse recorded 2 changes: HIPAA compliance certification added to Support & Services section alongside SOC2 Type II and GDPR; Paths analytics feature added to Product Analytics section for Growth and Enterprise plans. Pulse files it as a product change (feature added) with an upward direction. Pulse's latest capture (Oct 12, 2026) lists Starter at $299.
This is the first pricing-page change Pulse has recorded for Userpilot. Userpilot has been tracked since 2024-10-01.
In the same window Segment, Pendo, Drift and Hotjar also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · FeatureAdded
BeforeNo HIPAA compliance certification
AfterHIPAA compliance certification
- Growth, Enterprise · FeatureAdded
BeforeNo Paths analytics feature
AfterPaths analytics feature
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Feature | No HIPAA compliance certification | HIPAA compliance certification | Added |
| Growth, Enterprise | Feature | No Paths analytics feature | Paths analytics feature | Added |
Values as written on Userpilot's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Userpilot's pricing page (userpilot.com) from Jan 1, 2024 and Apr 1, 2024; the change is marked on the page, where HIPAA compliance certification now appears.
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The two full-page captures with this change marked up are free with an account.
Userpilot, pricing history
Full history- Q4 2024packagingUserpilot Increases Growth Plan Price by 6.7% to $799/mo and Changes Integrations to Add-On Status
- Q3 2024packagingUserpilot Limits Dashboard Capacity on Growth and Enterprise Plans to 25 Custom Dashboards
- Q2 2024improvedUserpilot Growth Plan Price Increased by 50% to $749/mo Amid Significant Feature Enhancements and Limitations
- Q1 2024improvedUserpilot Introduces HIPAA Compliance Certification, Enhancing Support & Services for Growth and Enterprise Plans · this change
Across CRM in the same window
All CRM changes- SegmentJan 12Segment Discontinues Unify Plus Plan, Consolidates CDP Tiers and Expands Predictive AI Availability to Lower Tier
- PendoJan 12Pendo Discontinues Pulse Plan, Simplifies Pricing Model, and Removes Pro Edition Designation from In-App Guides
- DriftJan 11Drift Discontinues All Major Pricing Plans, Shifts to Salesloft's Custom Package-Based Model
- HotjarJan 10Hotjar Introduces User Tests Feature for Unmoderated Testing Across All Paid Plans
Questions about this change
Did Userpilot raise prices in April 2024?
No list-price increase was recorded between Jan 1, 2024 and Apr 1, 2024. The change Pulse detected was a product change: feature added.
What changed on Userpilot's pricing page between Jan 1, 2024 and Apr 1, 2024?
Feature: No HIPAA compliance certification → HIPAA compliance certification, added; Growth, Enterprise feature: No Paths analytics feature → Paths analytics feature, added. Pulse compared the captures it took on Jan 1, 2024 and Apr 1, 2024; the before/after table above lists each item as written on the page.
How often does Userpilot change its pricing?
Pulse recorded 0 other pricing-page changes for Userpilot in the 90 days before this one; Userpilot has been tracked since 2024-10-01.