Packaging change·Apr 1 → Jul 1, 2024·Jan 12, 2026·Collaboration & Productivity
Sendbird Transitions Pricing Model from AI Chatbot Message Credits to Chat Product's Monthly Active Users
What changed
Package change
Primary pricing page switched from AI Chatbot product (message credit-based) to Chat product (MAU-based)
Before and after
Apr 1, 2024 vs Jul 1, 2024Pulse.
100%
What changed
Primary pricing page switched from AI Chatbot product (message credit-based) to Chat product (MAU-based)
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Q1 2024 · Sendbird Transitions to Consumption-Based Pricing with New AI Chatbot Plans, Removing MAU Metrics and Introducing Variable Message Credit RatesSendbird Unveils Major 10x Increase in Developer Plan MAU Limit, Enhancing Accessibility for Users · Q3 2024
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