Packaging change·Jan 1 → Jul 21, 2025·Jan 12, 2026·Collaboration & Productivity
Sendbird Shifts Focus to AI Agent as Flagship Offering with Major Pricing Restructure
What changed
Package change
Main pricing page URL (sendbird.com/pricing) changed from Chat API to AI Agent product, representing strategic product repositioning with AI Agent now being the flagship offering
Before and after
Jan 1, 2025 vs Jul 21, 2025Pulse.
100%
Change 1 of 3 · pricing restructured
Main pricing page URL (sendbird.com/pricing) changed from Chat API to AI Agent product, representing strategic product repositioning with AI Agent now being the flagship offering
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Q4 2024 · Sendbird Introduces Advanced Moderation Features and Analytics for Enhanced Content ControlSendbird Chat Transitions Enterprise Plan to Flexible Feature Selection with Optional Add-Ons · Q3 2025
More from Sendbird
Full history →- Q3 2025·improvedSendbird Chat Transitions Enterprise Plan to Flexible Feature Selection with Optional Add-Ons
- Q4 2024·improvedSendbird Introduces Advanced Moderation Features and Analytics for Enhanced Content Control
- Q3 2024·packagingSendbird Unveils Major 10x Increase in Developer Plan MAU Limit, Enhancing Accessibility for Users
- Q2 2024·packagingSendbird Transitions Pricing Model from AI Chatbot Message Credits to Chat Product's Monthly Active Users
- Q1 2024·packagingSendbird Transitions to Consumption-Based Pricing with New AI Chatbot Plans, Removing MAU Metrics and Introducing Variable Message Credit Rates