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Packaging change·Apr 13 → Jul 6, 2025·Q2 2025·Sales & Customer Relationship Management (CRM)

Reply Reduces Live Data Credits by 75% for Multichannel Plan, Significantly Impacting User Capacity

ReplyPackagingLimit decreasePlan renamed

What changed

Limit decrease

Email Volume plan: Live data credits decreased from 100 to 50 credits/month (50% decrease)

Plan renamed

Email Blast plan renamed to Email Volume

Limit decrease

Multichannel plan: Live data credits decreased from 200 to 50 credits/month (75% decrease)

Before and after

Apr 13, 2025 vs Jul 6, 2025
Pulse.
100%
Change 1 of 5 · capacity decreased

Email Volume plan: Live data credits decreased from 100 to 50 credits/month (50% decrease)

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