Podium Renames Conversational AI Agent to AI Employee, Highlighting Multi-Location Business Discounts
What happened
Between the Apr 1, 2024 and Jul 1, 2024 captures of Podium's pricing page, Pulse recorded one change: Conversational AI Agent add-on renamed to AI Employee with updated positioning - now emphasizes multi-location business discounts instead of custom pricing. Pulse files it as a packaging change (add-on change) with a neutral direction. Pulse's latest capture (Jul 4, 2026) lists Core at $399 and Pro at $599.
Podium's previous recorded change was "Podium Implements Major Price Hikes: Core Plan Up 60% to $399/Month, Pro Plan Up 46% to $599/Month" (Q1 2024). Podium has been tracked since 2023-12-19.
In the same window Intercom, HubSpot, Twilio, Sproutsocial and Hootsuite also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- AI Employee · Add-onRenamed
BeforeConversational AI Agent add-on
AfterAI Employee
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| AI Employee | Add-on | Conversational AI Agent add-on | AI Employee | Renamed |
Values as written on Podium's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Podium's pricing page (podium.com) from Apr 1, 2024 and Jul 1, 2024; the change is marked on the page, where "Conversational AI Agent add-on" becomes "AI Employee".
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The two full-page captures with this change marked up are free with an account.
Podium, the last 90 days
Full history- Q2 2025packagingPodium Unveils Pro Plan Pricing at $599/Month, Shifting from Custom Pricing to Standardized Rates
- Q1 2025packagingPodium Transitions Core and Pro Plans to Custom Pricing, Requiring Sales Contact for Subscription Details
- Q3 2024improvedPodium Introduces Exclusive AI Employee Features in Signature Plan with AI Scheduler, AI Marketer, and AI Salesperson
- Q2 2024packagingPodium Renames Conversational AI Agent to AI Employee, Highlighting Multi-Location Business Discounts · this change
- Q1 2024packagingPodium Implements Major Price Hikes: Core Plan Up 60% to $399/Month, Pro Plan Up 46% to $599/Month
Across CRM in the same window
All CRM changes- IntercomJan 21Intercom Increases Phone Service Minimum Pricing by 243%, Now Starting at $0.012 per Minute
- HubSpotJan 21HubSpot Transforms Pricing Model with Flat Allocation of Credits and Expands Allocation to 500 Credits
- TwilioJan 21Twilio Launches Video API with Competitive Pricing at $0.004/min for Video Calls
- SproutsocialJan 12Sproutsocial Enhances Advanced Plan with API Access, Removes API from Premium Analytics Add-on
- HootsuiteJan 11Hootsuite Removes Ad Spend Limits on Professional and Team Plans, Unlocking Unlimited Post Boosting
Questions about this change
Did Podium raise prices in July 2024?
No list-price increase was recorded between Apr 1, 2024 and Jul 1, 2024. The change Pulse detected was a packaging change: add-on change.
What changed on Podium's pricing page between Apr 1, 2024 and Jul 1, 2024?
AI Employee add-on: Conversational AI Agent add-on → AI Employee, renamed. Pulse compared the captures it took on Apr 1, 2024 and Jul 1, 2024; the before/after table above lists each item as written on the page.
How often does Podium change its pricing?
Pulse recorded 1 other pricing-page change for Podium in the 90 days before this one; the previous change was "Podium Implements Major Price Hikes: Core Plan Up 60% to $399/Month, Pro Plan Up 46% to $599/Month" in Q1 2024; Podium has been tracked since 2023-12-19.