Twilio Launches Video API with Competitive Pricing at $0.004/min for Video Calls
What happened
Between the Oct 1, 2024 and Jan 1, 2025 captures of Twilio's pricing page, Pulse recorded one change: Video API product introduced with pricing at $0.004/min to receive or make a video call. Pulse files it as a product change (feature added) with an upward direction. Pulse's latest capture (Sep 7, 2026) lists Conversation Intelligence at $0.01, Enterprise Knowledge at $0.02, Twilio SendGrid Marketing Campaigns at $15, Twilio for Salesforce at $15 and Twilio SendGrid Email API at $19.95.
Twilio's previous recorded change was "Twilio Task Router Pricing Soars by 140%, Now $0.06 per Task" (Q1 2024). Twilio has been tracked since 2024-10-01.
In the same window Bird and Telnyx also changed their Cloud & DevOps pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · FeatureAddedNo Video API productVideo API product
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Feature | No Video API product | Video API product | Added |
Values as written on Twilio's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Twilio's pricing page (twilio.com) from Oct 1, 2024 and Jan 1, 2025; the change is marked on the page, where Video API product now appears.
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Twilio, pricing history
Full history- Q3 2025increaseTwilio Reveals ConversationRelay Pricing at $0.07/min and Increases Studio Pricing by 150%
- Jun 2025improvedTwilio Launches TaskRouter: New Skills-Based Routing System with Free Tier for First 100 Tasks
- Q1 2025increaseTwilio Increases SMS Messaging Price by 5.1% from $0.0079 to $0.0083 per Message
- Q4 2024improvedTwilio Launches Video API with Competitive Pricing at $0.004/min for Video Calls · this change
- Q1 2024increaseTwilio Task Router Pricing Soars by 140%, Now $0.06 per Task
Across Cloud & DevOps in the same window
All Cloud & DevOps changes- BirdOct 19Bird: shifts to wallet-based billing, reveals Apple Messages pricing
- TelnyxOct 12Telnyx Conversationalai quadruples Growth plan minimum to $2,000/month
- TelnyxOct 12Telnyx swaps $500 Committed tier for $2,000/mo Growth plan with 15% discount
- BirdOct 5Bird halves US local number rental to $0.50 a month
- TelnyxSep 21Telnyx: Deepgram & AssemblyAI STT rates cut to $0.005/min
Questions about this change
Did Twilio raise prices in January 2025?
No list-price increase was recorded between Oct 1, 2024 and Jan 1, 2025. The change Pulse detected was a product change: feature added.
What changed on Twilio's pricing page between Oct 1, 2024 and Jan 1, 2025?
Feature: No Video API product → Video API product, added. Pulse compared the captures it took on Oct 1, 2024 and Jan 1, 2025; the before/after table above lists each item as written on the page.
How often does Twilio change its pricing?
Pulse recorded 0 other pricing-page changes for Twilio in the 90 days before this one; the previous change was "Twilio Task Router Pricing Soars by 140%, Now $0.06 per Task" in Q1 2024; Twilio has been tracked since 2024-10-01.