Packaging change·Mar 23 → Mar 30, 2026·Week 14, 2026·Sales & Customer Relationship Management (CRM)
Nutshell integrates AI outcomes metrics across all CRM plan tiers
What changed
Feature added
Added AI outcomes metrics to all CRM plans: 10 (Foundation), 20 (Growth), 40 (Pro), 100 (Business), 150 (Enterprise)
Feature change
Pro plan: Renamed 'Full reporting suite' to 'Advanced reporting'; Added Enterprise SSO to Enterprise plan; Removed API support from Enterprise plan
Add-on removed
Removed Nutshell Advisor add-on service ($199/month for dedicated expert help)
Before and after
Mar 23, 2026 vs Mar 30, 2026Pulse.
100%
Change 1 of 3 · feature added
Added AI outcomes metrics to all CRM plans: 10 (Foundation), 20 (Growth), 40 (Pro), 100 (Business), 150 (Enterprise)
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