Packaging change·Jul 6 → Oct 4, 2025·Q3 2025·Sales & Customer Relationship Management (CRM)
HubSpot Service Starter Introduces Credits System with 500 Credits in Service Hub Starter, Enhancing Value for Users
What changed
Feature added
HubSpot Credits system introduced - 500 credits included with Service Hub Starter and Starter Customer Platform
Feature added
Customer agent added to Professional tier (uses 100 HubSpot Credits per conversation)
Plan renamed
Operations Hub Starter renamed to Data Hub Starter in Starter Customer Platform bundle
Before and after
Jul 6, 2025 vs Oct 4, 2025Pulse.
100%
Change 1 of 3 · feature added
HubSpot Credits system introduced - 500 credits included with Service Hub Starter and Starter Customer Platform
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