HubSpot Sales Enterprise Introduces Breeze Customer Agent to Professional and Enterprise Plans, Enhancing Customer Support with 100 Credits per Conversation
What happened
Between the Jan 1, 2025 and Jul 6, 2025 captures of HubSpot's pricing page, Pulse recorded one change: Breeze Customer Agent added to both Professional and Enterprise plans (100 HubSpot Credits per conversation). Pulse files it as a product change (feature added) with an upward direction. Pulse's latest capture (Sep 21, 2026) lists Starter at $7, Professional at $90, Enterprise at $150 and HubSpot Credits at $9 per 1,000 credits.
HubSpot's previous recorded change was "Hubspot Sales Enterprise Introduces 20% Price Decrease on Starter Customer Platform with Additional Promotional Discount" (Dec 2024). HubSpot has been tracked since 2025-01-01.
In the same window Zoho and Freshworks also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Professional, Enterprise, HubSpot Credits · FeatureAddedNo Breeze Customer AgentBreeze Customer Agent
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Professional, Enterprise, HubSpot Credits | Feature | No Breeze Customer Agent | Breeze Customer Agent | Added |
Values as written on HubSpot's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of HubSpot's pricing page (hubspot.com) from Jan 1, 2025 and Jul 6, 2025; the change is marked on the page, where Breeze Customer Agent now appears.
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The two full-page captures with this change marked up are free with an account.
HubSpot, the last 90 days
Full history- Feb 9, 2026improvedHubspot Sales Enterprise adds Deal Summaries and 100 pipeline limits.
- Q4 2025packagingHubspot Sales Enterprise Offers 40% Discount on Starter Plan for New Customers, Now Just $9/mo Annually
- Q3 2025improvedHubspot Sales Enterprise Introduces 5,000 HubSpot Credits Allocation for Enterprise Plan, Enhancing Value and Flexibility
- Q2 2025improvedHubSpot Sales Enterprise Introduces Breeze Customer Agent to Professional and Enterprise Plans, Enhancing Customer Support with 100 Credits per Conversation · this change
- Dec 2024decreaseHubspot Sales Enterprise Introduces 20% Price Decrease on Starter Customer Platform with Additional Promotional Discount
Across CRM in the same window
All CRM changes- ZohoJan 11Zoho Sprints Premier Plan Enhances Features with New Layout Rules Addition
- FreshworksJan 10Freshworks Implements Major Pricing Changes: Freemium Plan Limited to 6 Months and Significant Increase in Email AI Agent Session Pricing
- ZohoJan 11Zoho Sprints Elite Plan Now Offers Unlimited User Capacity
- ZohoJan 11Zoho Sprints Launches Enterprise Plan at $7.50/User/Month with Advanced Features and 250GB Storage
- ZohoJan 11Zoho Sprints Introduces Generative AI Integration to Starter Plan, Enhancing Accessibility and Functionality
Questions about this change
Did HubSpot raise prices in July 2025?
No list-price increase was recorded between Jan 1, 2025 and Jul 6, 2025. The change Pulse detected was a product change: feature added.
What changed on HubSpot's pricing page between Jan 1, 2025 and Jul 6, 2025?
Professional, Enterprise, HubSpot Credits feature: No Breeze Customer Agent → Breeze Customer Agent, added. Pulse compared the captures it took on Jan 1, 2025 and Jul 6, 2025; the before/after table above lists each item as written on the page.
How often does HubSpot change its pricing?
Pulse recorded 1 other pricing-page change for HubSpot in the 90 days before this one; the previous change was "Hubspot Sales Enterprise Introduces 20% Price Decrease on Starter Customer Platform with Additional Promotional Discount" in Dec 2024; HubSpot has been tracked since 2025-01-01.