Bad Vilbel, Germany-based customer service software company founded 2020. Private (GmbH). Operates in helpdesk and support ticket management. Serves small to medium-sized businesses with multi-channel inbox, knowledge base, and task management tools.
Pricing Change History
3 changesBusiness plan card highlights changed: 'No Powered By attribution' bullet removed, 'Single Sign-on' bullet added, and AI ticket features dropped their Beta label in the card copy and comparison matrix.
Business plan gained GDPR-compliant AI features (Beta) and Single Sign-On (SSO) a new Docs - Password Login feature was also added for Team and Business plans.
Quarterly roll-up · includes Jun 22 weekly
Business plan gained GDPR-compliant AI features (BETA) in its pricing card, plus Docs - Password Login and four AI ticket features (Summary, Improve Writing, Generate Reply, Translation) in the comparison table.
Research HelpSpace's pricing with the Pulse Agent
Ask anything about HelpSpace's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Type | Price |
|---|---|---|
| Starter | Plan | $12 /user/mobilled annually · $15 billed monthly |
| ||
| Team | Plan | $20 /user/mobilled annually · $25 billed monthly |
| ||
| Business | Plan | $40 /user/mobilled annually · $45 billed monthly |
| ||
| Additional Docs Site | Add-on | $15 /mo |
| Additional Channel | Add-on | $10 /mo |
| Additional Task Board | Add-on | $10 /mo |
Company Facts
How HelpSpace compares with its peers
| Company | Entry price | Last change |
|---|---|---|
Z Zendesk | $19 /agent/mo, billed annually | Jul 2, 2026 |
I Intercom | $29 /mo, billed annually + usage | Oct 26, 2026 |
D Drift | Contact | Jul 2, 2026 |
G Gorgias | $10 /mo | Sep 7, 2026 |
K Kayako | $1 per resolved ticket | — |
H Help Scout | $25 /user/mo | Aug 10, 2026 |
HelpSpace pricing FAQ
- How much does HelpSpace cost?
- HelpSpace pricing starts at $12/user/mo on Starter, billed annually. HelpSpace lists 3 plans on its pricing page.
- Does HelpSpace have a free plan?
- No. HelpSpace does not list a free tier; paid plans start at $12/user/mo on Starter, billed annually.
- What pricing model does HelpSpace use?
- HelpSpace uses subscription pricing across 3 plans.
- When did HelpSpace last change its pricing?
- Jul 20, 2026: HelpSpace Business plan adds SSO, drops beta tags on AI ticketing tools.
- How often has HelpSpace changed its pricing?
- Pulse has recorded 3 pricing changes for HelpSpace since it started tracking on Feb 28, 2026; the pricing page was last captured on Jul 20, 2026.