HelpSpace: AI ticket assistant (Beta) + SSO added to Business plan
What happened
Between the Mar 30, 2026 and Jun 29, 2026 captures of HelpSpace's pricing page, Pulse recorded 2 changes: Business plan gains GDPR-compliant AI ticket features (Summary, Improve Writing, Generate Reply, Translation — all Beta) and Single Sign-On (SSO); Docs - Password Login also added for Team and Business plans. In detail: Business plan gained GDPR-compliant AI features (Beta) and Single Sign-On (SSO); a new Docs - Password Login feature was also added for Team and Business plans. Pulse files it as a product change (feature added) with an upward direction. Pulse's latest capture (Jul 20, 2026) lists Starter at $12, Team at $20, Business at $40, Additional Docs Site at $15 and Additional Channel at $10.
It lands 10 days after HelpSpace's previous change, "HelpSpace adds GDPR-compliant AI features to Business plan" (Jun 22, 2026). HelpSpace has been tracked since 2026-02-28.
In the same window Help Scout, Drift, Zendesk and Intercom also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Business · FeatureAdded
BeforeNo GDPR-compliant AI features
AfterGDPR-compliant AI features
- Team, Business · FeatureAdded
BeforeNo Docs - Password Login feature
AfterDocs - Password Login feature
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Business | Feature | No GDPR-compliant AI features | GDPR-compliant AI features | Added |
| Team, Business | Feature | No Docs - Password Login feature | Docs - Password Login feature | Added |
Values as written on HelpSpace's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of HelpSpace's pricing page (helpspace.com) from Mar 30, 2026 and Jun 29, 2026; the change is marked near the top of the page, where GDPR-compliant AI features now appears.
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The two full-page captures with this change marked up are free with an account.
HelpSpace, the last 90 days
Full history- Jul 20, 2026improvedHelpSpace Business plan adds SSO, drops beta tags on AI ticketing tools
- Jul 3, 2026improvedHelpSpace: AI ticket assistant (Beta) + SSO added to Business plan · this change
- Jun 22, 2026improvedHelpSpace adds GDPR-compliant AI features to Business plan
Across CRM in the same window
All CRM changes- Help ScoutJul 3Help Scout: SLA policies added to all paid plans; WhatsApp moved to Standard
- DriftJul 2Salesloft (drift): Account agents + Forecast add-ons section removed
- ZendeskJul 2Zendesk: Contact Center add-on price increase ($50→$83)
- IntercomJun 8Intercom deepens Early Stage discount to 93% off, adds free Fin year
Questions about this change
Did HelpSpace raise prices in June 2026?
No list-price increase was recorded between Mar 30, 2026 and Jun 29, 2026. The change Pulse detected was a product change: feature added.
What changed on HelpSpace's pricing page between Mar 30, 2026 and Jun 29, 2026?
Business feature: No GDPR-compliant AI features → GDPR-compliant AI features, added; Team, Business feature: No Docs - Password Login feature → Docs - Password Login feature, added. Pulse compared the captures it took on Mar 30, 2026 and Jun 29, 2026; the before/after table above lists each item as written on the page.
How often does HelpSpace change its pricing?
Pulse recorded 1 other pricing-page change for HelpSpace in the 90 days before this one; the previous change was "HelpSpace adds GDPR-compliant AI features to Business plan" on Jun 22, 2026; HelpSpace has been tracked since 2026-02-28.