Pricing change·Jan 5 → Apr 1, 2024·Q1 2024·Sales & Customer Relationship Management (CRM)
Five9 Implements Significant 45.7% Price Hike on Optimum Plan, Raising Monthly Cost to $290
What changed
Price increase
Core plan increased from $149/month to $175/month (17.4% increase)
Price increase
Premium plan increased from $169/month to $235/month (39.1% increase)
Price increase
Optimum plan increased from $199/month to $290/month (45.7% increase)
Price increase
Ultimate plan increased from $229/month to $325/month (41.9% increase)
Price increase
Digital plan increased from $149/month to $175/month (17.4% increase)
Before and after
Jan 5, 2024 vs Apr 1, 2024Pulse.
100%
Change 1 of 5 · price increased
Core plan increased from $149/month to $175/month (17.4% increase)
Sign in to view the full comparison
See the before/after screenshots and every marked-up change.
More from Five9
Full history →- Q3 2025·increaseFive9 Core Plan Price Increased by 34% Amid Major Restructuring to Include AI Features and All Channels
- Q4 2024·decreaseFive9 Announces Major Price Reductions: Digital and Core Plans Cut by 32% to $119/month
- Q3 2024·packagingFive9 Transitions All Plans to 'Contact Sales for Flexible Pricing', Removing Fixed Monthly Rates
