Dialpad Increases Standard Plan Monthly Price by 17.4% to $27, Annual Rate Remains at $15/User/Month
What happened
Between the Apr 1, 2024 and Jul 1, 2024 captures of Dialpad's pricing page, Pulse recorded one change: Standard plan monthly billing price increased from $23/month to $27/month (17.4% increase) when billed monthly, while annual rate remains $15/user/mo. Pulse files it as a pricing change (price increase) with an upward direction. Pulse's latest capture (Oct 19, 2026) lists Connect Standard at $15, Connect Pro at $25, Sell Essentials at $39, Sell Advanced at $59 and Sell Premium at $79.
Dialpad's previous recorded change was "Dialpad Reduces Conference Room Costs from $34 to $15/Number/Month with New Add-on Pricing Structure" (Dec 2023). Dialpad has been tracked since 2023-11-14.
In the same window Zoom and Ringcentral also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Standard · Price+17%$23/month$27/month
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Standard | Price | $23/month | $27/month | +17% |
Values as written on Dialpad's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Dialpad's pricing page (dialpad.com) from Apr 1, 2024 and Jul 1, 2024; the change is marked on the page, where standard price reads $23/month and then $27/month.
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The two full-page captures with this change marked up are free with an account.
Dialpad, pricing history
Full history- Q3 2025improvedDialpad Support Enhances AI Capabilities with New Agentic AI Feature and Boosts Deflection Rate to 62%
- Q2 2025packagingDialpad Meetings Transitions to All-in-One Platform with Dialpad Connect, Discontinuing Standalone Meetings and Free Tier
- Q2 2025improvedDialpad Sales Enhances Advanced Plan with Voicemail Drop Feature for Increased Efficiency
- Q2 2024increaseDialpad Increases Standard Plan Monthly Price by 17.4% to $27, Annual Rate Remains at $15/User/Month · this change
- Dec 2023packagingDialpad Reduces Conference Room Costs from $34 to $15/Number/Month with New Add-on Pricing Structure
Across CRM in the same window
All CRM changes- ZoomJan 14Zoom Scheduler Removes Monthly Scheduler Option, Promotes Annual Billing with Up to 16% Discount
- RingcentralJan 13Ringcentral Faces Significant Price Increases: Advanced Plan Up 57% to $55/User/Month and Core Plan Up 50% to $45/User/Month
- ZoomJan 14Zoom Scheduler Doubles Cloud Recording Capacity to 10 GB in Workplace Pro Bundle
- RingcentralJan 13Ringcentral Introduces AI Receptionist Add-on at $55/account/month, Enhancing Service Offerings
- RingcentralJan 13Ringcentral Unveils RingSense AI for RingEX, Transforming Communication with Advanced AI Features Across All Plans
Questions about this change
Did Dialpad raise prices in July 2024?
Yes. Pulse captured Dialpad's pricing page on Apr 1, 2024 and again on Jul 1, 2024 and recorded 1 price increase: Standard: $23/month → $27/month (+17%).
What changed on Dialpad's pricing page between Apr 1, 2024 and Jul 1, 2024?
Standard price: $23/month → $27/month (+17%). Pulse compared the captures it took on Apr 1, 2024 and Jul 1, 2024; the before/after table above lists each item as written on the page.
How often does Dialpad change its pricing?
Pulse recorded 0 other pricing-page changes for Dialpad in the 90 days before this one; the previous change was "Dialpad Reduces Conference Room Costs from $34 to $15/Number/Month with New Add-on Pricing Structure" in Dec 2023; Dialpad has been tracked since 2023-11-14.
