Ringcentral Introduces AI Receptionist Add-on at $55/account/month, Enhancing Service Offerings
What happened
Between the Jan 1, 2025 and Jul 4, 2025 captures of Ringcentral's pricing page, Pulse recorded 3 changes: RingSense pricing disclosed at $80/user (previously listed as add-on option without pricing); AI Receptionist add-on introduced at $55/account/month with 100 minutes included, marked as 'New'; RingCX AI Contact Center add-on introduced at $65/user. Pulse files it as a pricing change (price revealed, new add-on) with an upward direction. Pulse's latest capture (Jul 6, 2026) lists Core at $30, Advanced at $35, Ultra at $45, RingCentral Rooms at $49 and AI Receptionist at $55.
Ringcentral's previous recorded change was "Ringcentral Introduces AI Assistant Features to All RingEX Plans, Enhancing Call Transcription, Meeting Summaries, and More" (Q4 2024). Ringcentral has been tracked since 2024-10-01.
In the same window Zoom and Five9 also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- RingSense · Price visibilityRevealedPrice hiddenPrice listed
- AI Receptionist · Add-onAdded
BeforeNo AI Receptionist add-on
AfterAI Receptionist add-on
- RingCX AI Contact Center · Add-onAdded
BeforeNot listed
AfterRingCX AI Contact Center add-on
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| RingSense | Price visibility | Price hidden | Price listed | Revealed |
| AI Receptionist | Add-on | No AI Receptionist add-on | AI Receptionist add-on | Added |
| RingCX AI Contact Center | Add-on | Not listed | RingCX AI Contact Center add-on | Added |
Values as written on Ringcentral's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Ringcentral's pricing page (ringcentral.com) from Jan 1, 2025 and Jul 4, 2025; the change is marked on the page, where "Price hidden" becomes "Price listed".
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Ringcentral, the last 90 days
Full history- Mar 11, 2026packagingRingcentral Offers Up to 12 Months Free for Small Businesses
- Jan 13, 2026packagingRingcentral Faces Significant Price Increases: Advanced Plan Up 57% to $55/User/Month and Core Plan Up 50% to $45/User/Month
- Q3 2025improvedRingcentral AI Receptionist Add-on Price Surges 51% to $83/account/month, Marking Significant Pricing Change
- Q2 2025packagingRingcentral Introduces AI Receptionist Add-on at $55/account/month, Enhancing Service Offerings · this change
- Q4 2024improvedRingcentral Introduces AI Assistant Features to All RingEX Plans, Enhancing Call Transcription, Meeting Summaries, and More
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- ZoomJan 14Zoom Scheduler Removes Monthly Scheduler Option, Promotes Annual Billing with Up to 16% Discount
- Five9Jan 10Five9 Announces Major Price Reductions: Digital and Core Plans Cut by 32% to $119/month
- ZoomJan 14Zoom Scheduler Doubles Cloud Recording Capacity to 10 GB in Workplace Pro Bundle
- ZoomJan 11Zoom Discontinues Key Add-ons, Including Webinars and Phone Power Pack, While Expanding Large Meeting Capacity to 5,000 Participants
- ZoomJan 11Zoom Introduces AI-First Task Management and Workflow Automation Across Business and Pro Plans
Questions about this change
Did Ringcentral raise prices in July 2025?
No list-price increase was recorded between Jan 1, 2025 and Jul 4, 2025. The change Pulse detected was a pricing change: price revealed, new add-on.
What changed on Ringcentral's pricing page between Jan 1, 2025 and Jul 4, 2025?
RingSense price visibility: Price hidden → Price listed, revealed; AI Receptionist add-on: No AI Receptionist add-on → AI Receptionist add-on, added; RingCX AI Contact Center add-on: Not listed → RingCX AI Contact Center add-on, added. Pulse compared the captures it took on Jan 1, 2025 and Jul 4, 2025; the before/after table above lists each item as written on the page.
How often does Ringcentral change its pricing?
Pulse recorded 1 other pricing-page change for Ringcentral in the 90 days before this one; the previous change was "Ringcentral Introduces AI Assistant Features to All RingEX Plans, Enhancing Call Transcription, Meeting Summaries, and More" in Q4 2024; Ringcentral has been tracked since 2024-10-01.