Dialpad Reduces Conference Room Costs from $34 to $15/Number/Month with New Add-on Pricing Structure
What happened
Between the Nov 14, 2023 and Jan 5, 2024 captures of Dialpad's pricing page, Pulse recorded 2 changes: Rooms license fee replaced with Conference room line add-on, price reduced from $34/room/month to $15/number/month; Internet fax add-on introduced at $10/number/month (previously included feature). Pulse files it as a packaging change (add-on change, new add-on) with an upward direction. Pulse's latest capture (Oct 19, 2026) lists Connect Standard at $15, Connect Pro at $25, Sell Essentials at $39, Sell Advanced at $59 and Sell Premium at $79.
This is the first pricing-page change Pulse has recorded for Dialpad. Dialpad has been tracked since 2023-11-14.
In the same window Zoom and Ringcentral also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · Add-on—$34/room/month$15/number/month
- — · Add-onAddedNo Internet fax add-onInternet fax add-on
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Add-on | $34/room/month | $15/number/month | — |
| — | Add-on | No Internet fax add-on | Internet fax add-on | Added |
Values as written on Dialpad's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Dialpad's pricing page (dialpad.com) from Nov 14, 2023 and Jan 5, 2024; the change is marked on the page, where add-on reads $34/room/month and then $15/number/month.
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The two full-page captures with this change marked up are free with an account.
Dialpad, pricing history
Full history- Q2 2025packagingDialpad Meetings Transitions to All-in-One Platform with Dialpad Connect, Discontinuing Standalone Meetings and Free Tier
- Q2 2025improvedDialpad Sales Enhances Advanced Plan with Voicemail Drop Feature for Increased Efficiency
- Q2 2024increaseDialpad Increases Standard Plan Monthly Price by 17.4% to $27, Annual Rate Remains at $15/User/Month
- Dec 2023packagingDialpad Reduces Conference Room Costs from $34 to $15/Number/Month with New Add-on Pricing Structure · this change
Across CRM in the same window
All CRM changes- ZoomJan 14Zoom Scheduler Removes Monthly Scheduler Option, Promotes Annual Billing with Up to 16% Discount
- RingcentralJan 13Ringcentral Faces Significant Price Increases: Advanced Plan Up 57% to $55/User/Month and Core Plan Up 50% to $45/User/Month
- ZoomJan 14Zoom Scheduler Doubles Cloud Recording Capacity to 10 GB in Workplace Pro Bundle
- RingcentralJan 13Ringcentral Introduces AI Receptionist Add-on at $55/account/month, Enhancing Service Offerings
- RingcentralJan 13Ringcentral Unveils RingSense AI for RingEX, Transforming Communication with Advanced AI Features Across All Plans
Questions about this change
Did Dialpad raise prices in January 2024?
No list-price increase was recorded between Nov 14, 2023 and Jan 5, 2024. The change Pulse detected was a packaging change: add-on change, new add-on.
What changed on Dialpad's pricing page between Nov 14, 2023 and Jan 5, 2024?
Add-on: $34/room/month → $15/number/month; add-on: No Internet fax add-on → Internet fax add-on, added. Pulse compared the captures it took on Nov 14, 2023 and Jan 5, 2024; the before/after table above lists each item as written on the page.
How often does Dialpad change its pricing?
Pulse recorded 0 other pricing-page changes for Dialpad in the 90 days before this one; Dialpad has been tracked since 2023-11-14.