Zoom is a SaaS company that provides video conferencing, online meetings, and webinars. It allows users to connect remotely for communication and collaboration.
Pricing Change History
50 changesSupports unlimited digital signage bullet removed from the Zoom Rooms highlights list Zoom Rooms camera support cut from unlimited cameras to up to 4 cameras per Zoom Room
New 'Conference Room Connector' add-on introduced for Workplace plans, enabling standards-based SIP/H.323 conferencing endpoints for hybrid events, priced at $49/month billed monthly
Workflow Automation and Hub rows added to feature comparison table. Workflow Automation shows complimentary access for Pro Plus and Business Plus. Hub shows limited features for metered and unlimited plans. Custom Avatars add-on added to Workplace add-ons: create a lifelike AI version with voice replication and multilingual communication for $22/month billed monthly.
Workplace Business plan Canvas highlight changed from 'Unlimited Canvas docs' to 'Unlimited AI document creation', indicating AI-powered document creation replaces standard Canvas docs.
Two Rooms Meetings feature updates: 'One click wireless proximity share' gained an inclusion checkmark; 'Recording with Al Companion' renamed to 'Recording with Al features' and also gained a checkmark.
Custom Avatars add-on ($22/month) removed from Zoom Phone Workplace add-ons; it created AI avatar versions with voice replication and multilingual communication.
Plan card taglines updated to bundling language across all three tiers: Scheduler Basic, Scheduler, and Workplace Business now use functional bundling descriptions instead of marketing taglines.
Conference Room Connector add-on added at $49/month billed monthly, enabling SIP/H.323 standards-based video conferencing endpoints for hybrid work.
Conference Room Connector add-on added at $49/month (billed monthly). Enables standards-based SIP/H.323 video conferencing endpoints for hybrid work.
Zoom Business plan now offers 15% discount when billed annually for first year, reducing price to $15.58/user/month
Pro Plus and Business Plus Bundle plans introduced 15% promotional discount for 1 year
15% discount added to Workplace Business Bundle plan for 1 year promotion, reducing monthly cost from $18.33 to $15.58 per user.
Custom AI Companion add-on price increased from $12/month to $20/month (billed monthly), a 67% increase. Description updated to 'AI that truly works with you'.
Quarterly roll-up · includes 6 weeklies
Metered calling option price increased from $10 to $10.50 at checkout (+5%). Available as a calling option across all plans.
Quarterly roll-up · includes 5 weeklies
Unlimited AI note-taking (My notes) for Zoom and third-party meeting platforms added to Workplace Business Bundle AI Companion highlights. Custom AI Companion add-on price increased from $12/month to $20/month with updated description positioning it as AI built for the user and connected to everything.
Quarterly roll-up · includes 4 weeklies
Basic plan Docs feature upgraded from 10 docs limit to unlimited shared docs with attachments under 10 MB New add-on: Zoom Enhanced Media at $25/month for high quality media enhancements for professional collaboration and production environments
Zoom Phone price increases across all plans: Unlimited +6.7%, Pro Plus +11.8%, Business Plus +8.9%, Metered +5%; Annual discount reduced 16% to 15%
Introduced Zoom Enhanced Media add-on at $25/month for professional collaboration and production environments
Research Zoom's pricing with the Pulse Agent
Ask anything about Zoom's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Type | Price |
|---|---|---|
| Workplace Basic | Plan | Free |
| Workplace Pro | Plan | $14.16 /user/mobilled annually · $16.99 billed monthly |
| Workplace Business | Plan | $18.33 /user/mobilled annually · $21.99 billed monthly |
| Workplace Enterprise | Plan | Contact |
| ZoomMate | Add-on | $20 /mo |
| Large Meeting | Add-on | $50 /mo |
| Cloud Storage | Add-on | $10 /mo |
| AI Productivity Suite | Add-on | $10 /mo |
| Custom Avatars | Add-on | $22 /mo |
| Zoom Video Management | Add-on | $120 /mo |
| Zoom Compliance Manager powered by Theta Lake | Add-on | $6 /mo |
| Zoom Compliance Manager powered by Theta Lake - Additional Storage | Add-on | $10 /mo |
| Zoom Mesh | Add-on | Contact |
| Live Translation | Add-on | $5 /mo |
| Audio Conferencing | Add-on | $100 /mo |
| Zoom Developer Pack | Add-on | Contact |
| Zoom Enhanced Media | Add-on | $25 /mo |
| Conference Room Connector | Add-on | $49 /mo |
| Premier Support | Add-on | Contact |
| Customer Managed Key | Add-on | Contact |
| Zoom Node | Add-on | Contact |
Workplace Pro & Workplace Business
- Annual billing up to 16% off
Stacking not stated by Zoom.
Company Facts
How Zoom compares with its peers
| Company | Entry price | Last change |
|---|---|---|
G Google | Contact | Oct 12, 2026 |
S Slack | $7.25 /user/mo, billed annually | Oct 28, 2026 |
G GoTo | Contact | Aug 31, 2026 |
B BL.INK | $48 /mo | — |
R Ringcentral | $30 /user/mo, billed annually | Jul 6, 2026 |
Zoom pricing FAQ
- How much does Zoom cost?
- Zoom pricing starts at $14.16/user/mo on Workplace Pro, billed annually. Zoom lists 4 plans on its pricing page; the Workplace Basic plan is free.
- Does Zoom have a free plan?
- Yes. Zoom's Workplace Basic plan is free; paid plans start at $14.16/user/mo on Workplace Pro, billed annually.
- What pricing model does Zoom use?
- Zoom uses subscription pricing across 4 plans, with a free tier.
- When did Zoom last change its pricing?
- Oct 26, 2026: Zoom Rooms caps camera support at 4 per room, drops digital signage bullet.
- How often has Zoom changed its pricing?
- Pulse has recorded 50 pricing changes for Zoom since it started tracking on Nov 15, 2023; the pricing page was last captured on Oct 26, 2026.
- Who are Zoom's pricing peers?
- Pulse compares Zoom with Google, Slack, GoTo, BL.INK and Ringcentral.
