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Product change·Apr 1 → Jul 7, 2025·Q2 2025·Sales & Customer Relationship Management (CRM)

Dialpad Sales Enhances Advanced Plan with Voicemail Drop Feature for Increased Efficiency

DialpadProductFeature addedFeature change

What changed

Feature added

Queue and route inbound calls added to Premium plan

Feature added

Set up a coaching team added to Essentials plan

Feature added

Give reps time back with voicemail drop added to Advanced plan

Feature added

Save time with Ai Recaps that sync to CRM added to Essentials plan

Feature change

Custom moments renamed to 'Trigger and log specific moments in CRM' in Advanced plan

Before and after

Apr 1, 2025 vs Jul 7, 2025
Pulse.
100%
Change 1 of 5 · feature added

Queue and route inbound calls added to Premium plan

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