Packaging change·Jan 5 → Apr 1, 2024·Q1 2024·Collaboration & Productivity

Ringcentral Unveils RingSense AI for RingEX, Transforming Communication with Advanced AI Features Across All Plans

RingcentralPackagingNew add-onFeature added

What changed

New add-on

RingCentral Events add-on introduced at $960/license/year for event management and hosting

New add-on

RingCX AI Contact Center add-on introduced at $65/user for omnichannel contact center capabilities

New add-on

RingSense for Sales add-on introduced at $60/user for sales intelligence and conversation analytics

Feature added

RingSense AI for RingEX introduced as new AI capabilities across all plans, featuring real-time AI notetaker, conversation intelligence, generative AI search, AI writer for team messages, AI text translator, and call/meeting summaries

Before and after

Jan 5, 2024 vs Apr 1, 2024

Pulse.

100%

Change 1 of 4 · addon added

RingCentral Events add-on introduced at $960/license/year for event management and hosting

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Q4 2023 · Ringcentral Increases High Volume SMS Pricing by 17.6% from $0.0085 to $0.01 per Message RingCentral Events Add-on Price Doubles to $1,920/License/Year, Marking a 100% Increase · Q3 2024

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