Customer.io adds web push to every plan, now unlimited across mobile and web
What happened
Between the Oct 26, 2026 and Nov 2, 2026 captures of Customer.io's pricing page, Pulse recorded one change: Web push added as an included channel on all plans; monthly push row relabeled to cover mobile and web (still unlimited). Pulse files it as a product change (feature added). Pulse's latest capture (Nov 9, 2026) lists Essentials at $100 and Premium at $1,000.
It lands 6 days after Customer.io's previous change, "Customer.io swaps Enterprise dedicated hardware for priority throughput" (Oct 26, 2026). Before that Pulse recorded "Customer.io adds Inbox previews (25 limit) to Design Studio across all plans" (Sep 27, 2026) and "Customer's AI Agent LLM actions exit beta across all pricing plans" (Aug 23, 2026). Customer.io has been tracked since 2026-02-26.
In the same window Mixpanel, Klaviyo and Amplitude also changed their Marketing & Content pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- AddedAll plansFeatureNot listedWeb push
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| All plans | Feature | Not listed | Web push | Added |
Values as written on Customer.io's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Customer.io's pricing page (customer.io) from Oct 26, 2026 and Nov 2, 2026; the change is marked near the top of the page, where Web push now appears.
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Customer.io, the last 90 days
Full historyDates are the day each change was detected, Eastern time.
- Nov 1, 2026Feature addedCustomer.io adds web push to every plan, now unlimited across mobile and web This change
- Oct 26, 2026ImprovementCustomer.io swaps Enterprise dedicated hardware for priority throughput
- Sep 27, 2026ImprovementCustomer.io adds Inbox previews (25 limit) to Design Studio across all plans
- Aug 23, 2026ImprovementCustomer's AI Agent LLM actions exit beta across all pricing plans
Across Marketing & Content in the same window
All Marketing & Content changesQuestions about this change
Did Customer.io raise prices in November 2026?
No list-price increase was recorded between Oct 26, 2026 and Nov 2, 2026 UTC. The change Pulse detected was a product change: feature added.
What changed on Customer.io's pricing page between Oct 26, 2026 and Nov 2, 2026 UTC?
All plans feature added: Web push. Pulse compared the captures it took on Oct 26, 2026 and Nov 2, 2026 UTC; the before/after table above lists each item as written on the page.
How often does Customer.io change its pricing?
Pulse recorded 3 other pricing-page changes for Customer.io in the 90 days before this one; the previous change was "Customer.io swaps Enterprise dedicated hardware for priority throughput" on Oct 26, 2026; Customer.io has been tracked since 2026-02-26.