Crystal Knows Premium switches to $49/mo monthly billing from $99/yr annual
What happened
Between the Jul 20, 2026 and Jul 27, 2026 captures of Crystal Knows's pricing page, Pulse recorded 4 changes: Crystal Premium moved from annual-only billing at $99/year to monthly billing at $49/month. FAQ copy changed from 'Crystal Premium is already annual-only at $99/year' to 'Crystal Premium is billed monthly at $49/month', raising the effective annual cost from $99 to ~$588; The Crystal Premium Team plan ($99/seat/year, workspace-managed Premium with centralized billing and admin seat management) wa. In detail: The Crystal Premium Team plan ($99/seat/year, workspace-managed Premium with centralized billing and admin seat management) was discontinued. The 'Teams $99/seat/yr' entry in the plan switcher and the dedicated Premium Team section are both absent in the after capture; A new custom-priced Data API plan was added ('Personality data in the systems you already use.', priced 'Custom'). It takes the switcher slot vacated by Teams ('API – Contact us') and adds a 'How is the Data API priced?' FAQ answer: 'Crystal Data is priced by volume and use case, so there is no fixed price list.'; Crystal Premium's price-list tagline changed from team-oriented copy ('for you or your whole team') to emphasizing relationship insights, consistent with the removal of the team plan. Pulse files it as a packaging change (package change, plan removed, new plan, positioning) with a downward direction. Pulse's latest capture (Oct 26, 2026) lists Crystal Premium at $40.83 and Premium for Teams at $49.
It lands 35 days after Crystal Knows's previous change, "Crystal Knows launches tiered Coaching plans from $99 to $499/mo" (Jun 22, 2026). Crystal Knows has been tracked since 2026-05-14.
In the same window HubSpot and Apollo.io also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Crystal Premium · PackagingReworded
BeforeCrystal Premium is already annual-only at $99/year
AfterCrystal Premium is billed monthly at $49/month
- Crystal Premium · PlanPlan removed
The Crystal Premium Team plan ($99/seat/year, workspace-managed Premium with centralized billing and admin seat management) was discontinued. The 'Teams $99/seat/yr' entry in the plan switcher and the dedicated Premium Team section are both absent in the after capture.
- Data API · PlanAdded
BeforeNot listed
After'How is the Data API priced?' FAQ answer
- Crystal Premium · PositioningPositioning
Crystal Premium's price-list tagline changed from team-oriented copy ('for you or your whole team') to emphasizing relationship insights, consistent with the removal of the team plan.
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Crystal Premium | Packaging | Crystal Premium is already annual-only at $99/year | Crystal Premium is billed monthly at $49/month | Reworded |
| Crystal Premium | Plan | The Crystal Premium Team plan ($99/seat/year, workspace-managed Premium with centralized billing and admin seat management) was discontinued. The 'Teams $99/seat/yr' entry in the plan switcher and the dedicated Premium Team section are both absent in the after capture. | Plan removed | |
| Data API | Plan | Not listed | 'How is the Data API priced?' FAQ answer | Added |
| Crystal Premium | Positioning | Crystal Premium's price-list tagline changed from team-oriented copy ('for you or your whole team') to emphasizing relationship insights, consistent with the removal of the team plan. | Positioning | |
Values as written on Crystal Knows's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Crystal Knows's pricing page (crystalknows.com) from Jul 20, 2026 and Jul 27, 2026; the change is marked near the top of the page, where "Crystal Premium is already annual-only at $99/year" becomes "Crystal Premium is billed monthly at $49/month".
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The two full-page captures with this change marked up are free with an account.
Crystal Knows, the last 90 days
Full history- Oct 5, 2026improvedCrystal Knows drops self-serve Predictions pricing for custom Buyer Profiles
- Sep 28, 2026packagingCrystal Knows renames Sales to Predictions, adds $49/seat team plan
- Aug 31, 2026packagingCrystal Knows turns Data API into Personality API with pay-per-profile pricing
- Jul 27, 2026packagingCrystal Knows Premium switches to $49/mo monthly billing from $99/yr annual · this change
- Jun 22, 2026packagingCrystal Knows launches tiered Coaching plans from $99 to $499/mo
Across CRM in the same window
All CRM changes- HubSpotJul 27HubSpot CMS Starter Content Hub: Professional swaps Custom reporting for Agent Hub
- Apollo.ioMay 15Apollo.io unifies credits and boosts AI email limits 50x
- HubSpotJul 27HubSpot Marketing Starter drops $9/1,000 credit rate, goes vague on pricing
- HubSpotJul 27HubSpot CMS Enterprise swaps Custom Reporting for Breeze AI Agent Hub access
- HubSpotJul 20HubSpot Service Starter: Email template limit doubled (5,000 → 10,000) on Starter
Questions about this change
Did Crystal Knows raise prices in July 2026?
No list-price increase was recorded between Jul 20, 2026 and Jul 27, 2026. The change Pulse detected was a packaging change: package change, plan removed, new plan, positioning.
What changed on Crystal Knows's pricing page between Jul 20, 2026 and Jul 27, 2026?
Crystal Premium packaging: Crystal Premium is already annual-only at $99/year → Crystal Premium is billed monthly at $49/month, reworded; The Crystal Premium Team plan ($99/seat/year, workspace-managed Premium with centralized billing and admin seat management) was discontinued. The 'Teams $99/seat/yr' entry in the plan switcher and the dedicated Premium Team section are both absent in the after capture; Data API plan: Not listed → 'How is the Data API priced?' FAQ answer, added; Crystal Premium's price-list tagline changed from team-oriented copy ('for you or your whole team') to emphasizing relationship insights, consistent with the removal of the team plan. Pulse compared the captures it took on Jul 20, 2026 and Jul 27, 2026; the before/after table above lists each item as written on the page.
How often does Crystal Knows change its pricing?
Pulse recorded 1 other pricing-page change for Crystal Knows in the 90 days before this one; the previous change was "Crystal Knows launches tiered Coaching plans from $99 to $499/mo" on Jun 22, 2026; Crystal Knows has been tracked since 2026-05-14.
