Product change·Jun 29 → Jul 6, 2026·Week 28, 2026·Sales & Customer Relationship Management (CRM)

Aircall: Analytics+ add-on feature list rewritten

Analytics+ add-on features rewritten from generic bullets (drill down and export, easy-to-understand charts and heatmaps, advanced filters, advanced live monitoring) to specific capabilities (hourly call heatmaps, unique caller breakdown, live team monitoring, agent activity deep-dive, granular drilldowns & export, scheduled exports via API); advanced filters callout dropped

AircallProductFeature change

What changed

Feature change

Analytics+ add-on feature list rewritten: added hourly call heatmaps, unique caller breakdown, agent activity deep-dive, and scheduled exports via API; dropped the advanced filters callout

Before and after

Jun 29, 2026 vs Jul 6, 2026

Pulse.

100%

What changed

Analytics+ add-on feature list rewritten: added hourly call heatmaps, unique caller breakdown, agent activity deep-dive, and scheduled exports via API; dropped the advanced filters callout

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