Aircall: Analytics+ add-on feature list rewritten
What happened
Between the Jun 29, 2026 and Jul 6, 2026 captures of Aircall's pricing page, Pulse recorded one change: Analytics+ add-on features rewritten from generic bullets (drill down and export, easy-to-understand charts and heatmaps, advanced filters, advanced live monitoring) to specific capabilities (hourly call heatmaps, unique caller breakdown, live team monitoring, agent activity deep-dive, granular drilldowns & export, scheduled exports via API); advanced filters callout dropped. In detail: Analytics+ add-on feature list rewritten: added hourly call heatmaps, unique caller breakdown, agent activity deep-dive, and scheduled exports via API; dropped the advanced filters callout. Pulse files it as a product change (feature change) with a neutral direction. Pulse's latest capture (Oct 19, 2026) lists Essentials at $30, Professional at $50, AI Voice Agents at $100, Aircall for Salesforce Voice at $30 and WhatsApp in Aircall at $10.
It lands 3 days after Aircall's previous change, "Aircall: Essentials plan integration count boosted to 250+" (Jul 2, 2026). Before that Pulse recorded "Aircall restricts inbound calls to US & Canada, raises AI Voice Agent rates" (May 27, 2026), "Aircall slashes AI Voice Agent rates up to 26% across all tiers" (May 18, 2026) and "Aircall hikes AI Voice Agent rates 36% and limits global calling" (Apr 20, 2026). Aircall has been tracked since 2023-11-14.
In the same window Ringcentral, Microsoft, Twilio, Genesys and Zendesk also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Analytics+ · FeatureRemoved
Beforeadvanced filters callout
AfterNo advanced filters callout
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Analytics+ | Feature | advanced filters callout | No advanced filters callout | Removed |
Values as written on Aircall's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Aircall's pricing page (aircall.io) from Jun 29, 2026 and Jul 6, 2026; the change is marked around the middle of the page, where the advanced filters callout no longer appears.
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The two full-page captures with this change marked up are free with an account.
Aircall, the last 90 days
Full history- Oct 19, 2026packagingAircall adds $0.03 Number Reputation Dashboard to flag spam-labeled numbers
- Sep 28, 2026packagingAircall: Custom→Enterprise rename + AI Voice Agents plan ($100/mo min)
- Jul 27, 2026packagingAircall pulls free AIVA minutes promo tied to World Tournament campaign
- Jul 6, 2026improvedAircall: Analytics+ add-on feature list rewritten · this change
- Jul 2, 2026improvedAircall: Essentials plan integration count boosted to 250+
- May 27, 2026improvedAircall restricts inbound calls to US & Canada, raises AI Voice Agent rates
- May 18, 2026decreaseAircall slashes AI Voice Agent rates up to 26% across all tiers
- Apr 20, 2026improvedAircall hikes AI Voice Agent rates 36% and limits global calling
- Apr 13, 2026decreaseAircall slashes AI Voice Agent rates up to 26% across all tiers
Across CRM in the same window
All CRM changes- RingcentralJul 6RingCentral pulls 12-month-free promo for switchers under 400 employees
- MicrosoftJul 6Microsoft Copilot bundles Business Premium, Standard plans with Copilot access
- TwilioJul 4Twilio: Video/Conversation Intelligence pricing overhaul + 4 new products
- GenesysJul 3Genesys: BYOI add-on availability restricted to CX3 only
- ZendeskJul 2Zendesk: Contact Center add-on price increase ($50→$83)
Questions about this change
Did Aircall raise prices in July 2026?
No list-price increase was recorded between Jun 29, 2026 and Jul 6, 2026. The change Pulse detected was a product change: feature change.
What changed on Aircall's pricing page between Jun 29, 2026 and Jul 6, 2026?
Analytics+ feature: advanced filters callout → No advanced filters callout, removed. Pulse compared the captures it took on Jun 29, 2026 and Jul 6, 2026; the before/after table above lists each item as written on the page.
How often does Aircall change its pricing?
Pulse recorded 5 other pricing-page changes for Aircall in the 90 days before this one; the previous change was "Aircall: Essentials plan integration count boosted to 250+" on Jul 2, 2026; Aircall has been tracked since 2023-11-14.