Packaging change·Sep 21 → Sep 28, 2026·Week 40, 2026·Sales & Customer Relationship Management (CRM)

Aircall: Custom→Enterprise rename + AI Voice Agents plan ($100/mo min)

Custom plan renamed to Enterprise (adds explicit HIPAA/GDPR/SOC2 + SCIM); new standalone AI Voice Agents plan added at $100/mo minimum; new add-ons Branded caller ID ($0.08/call) and Spam Management ($0.03/check); AI Messaging Agents pricing simplified from tiered/prepaid model to flat $0.15-$0.35/conversation

AircallPackagingPackage change

What changed

Package change

Major pricing page redesign: Custom plan renamed to Enterprise (with explicit HIPAA/GDPR/SOC2 + SCIM compliance); new standalone AI Voice Agents plan added at $100/mo minimum; two new add-ons (Branded caller ID $0.08/call, Spam Management $0.03/check); AI Messaging Agents pricing simplified from tiered/prepaid model to flat $0.15-$0.35/conversation

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Sep 21, 2026 vs Sep 28, 2026

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