Boston, MA-based unified communications and IT management company founded in 2003. Private (acquired by Francisco Partners in 2020). Operates in UCaaS, IT support, and business communications. Serves SMBs and enterprises with GoTo Connect, GoTo Resolve, and GoTo Meeting.
Pricing Change History
3 changesCentral Base plan's 'Starting at: $80/per month, billed annually' price label removed; page now shows only '/per month, billed annually' with no number
Added new 'CX Complete' plan tier between Customer Experience (CX) and Contact Center: 'our most complete package for growing businesses; a full phone system plus AI-powered CX tools, unified so your team delivers faster, smarter customer experiences'
Quarterly roll-up · includes May 25 weekly
CX Complete plan features a Shared Contact Limit of 1 Billion, introduced as part of the new CX Complete tier alongside the existing 2,000 (Phone System), 250,000 (CX), and 250,000 (Contact Center) limits.
Research GoTo's pricing with the Pulse Agent
Ask anything about GoTo's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Price |
|---|---|
| Contact Center | Contact |
| CX Complete | Contact |
| Phone System | Contact |
| Customer Experience (CX) | Contact |
Company Facts
How GoTo compares with its peers
| Company | Entry price | Last change |
|---|---|---|
Z Zoom | $14.16 /user/mo, billed annually | Oct 26, 2026 |
G Google | Contact | Oct 12, 2026 |
S Slack | $7.25 /user/mo, billed annually | Oct 28, 2026 |
A AnyDesk | $28.9 /mo, billed annually | Oct 3, 2026 |
T TeamViewer | $24.9 /mo, billed annually | Oct 5, 2026 |
GoTo pricing FAQ
- How much does GoTo cost?
- GoTo does not publish list prices — its 4 plans are quote-based.
- Does GoTo have a free plan?
- No. GoTo does not list a free tier.
- What pricing model does GoTo use?
- GoTo uses subscription pricing across 4 plans.
- When did GoTo last change its pricing?
- Aug 31, 2026: GoTo Central starting price ($80/mo) removed from Base plan.
- How often has GoTo changed its pricing?
- Pulse has recorded 3 pricing changes for GoTo since it started tracking on Feb 28, 2026; the pricing page was last captured on Aug 31, 2026.
- Who are GoTo's pricing peers?
- Pulse compares GoTo with Zoom, Google, Slack, AnyDesk and TeamViewer.
