Zoom Hikes AI Companion Add-On Price 67% to $20/Month
What happened
Between the Dec 29, 2025 and Mar 30, 2026 captures of Zoom's pricing page, Pulse recorded one change: Custom AI Companion add-on price increased from $12/month to $20/month (billed monthly), a 67% increase. Description updated to 'AI that truly works with you'. Pulse files it as a packaging change (add-on change) with a neutral direction. Pulse's latest capture (Oct 26, 2026) lists Workplace Pro at $14.16, Workplace Business at $18.33, ZoomMate at $20, Large Meeting at $50 and Cloud Storage at $10.
Zoom's previous recorded change was "Zoom Phone Raises Metered Calling Price 5% to $10.50 Per Month" (Apr 4, 2026). Before that Pulse recorded "Zoom launches $25/month Enhanced Media add-on for pro video quality" (Mar 26, 2026), "Zoom Phone raises prices up to 11.8% and cuts annual discount to 15%" (Mar 26, 2026) and "Zoom Rooms launches $25 Enhanced Media add-on, boosts annual discount to 20%" (Mar 26, 2026). Zoom has been tracked since 2023-11-15.
In the same window Microsoft, Ringcentral and Slack also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · Add-on+67%$12/month$20/month
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Add-on | $12/month | $20/month | +67% |
Values as written on Zoom's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zoom's pricing page (zoom.com) from Dec 29, 2025 and Mar 30, 2026; the change is marked in the lower part of the page, where add-on reads $12/month and then $20/month.
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The two full-page captures with this change marked up are free with an account.
Zoom, the last 90 days
Full history- Apr 1, 2026packagingZoom Slashes Business Plan 15% With New Annual Billing Deal
- Apr 1, 2026packagingZoom Phone launches 15% off Pro Plus and Business Plus bundles
- Apr 1, 2026packagingZoom Scheduler cuts Workplace Business Bundle 15% for 1-year promo
- Apr 2, 2026packagingZoom Hikes AI Companion Add-On Price 67% to $20/Month · this change
- Apr 4, 2026packagingZoom Phone Raises Metered Calling Price 5% to $10.50 Per Month
- Apr 4, 2026improvedZoom Scheduler hikes AI Companion add-on price 67% to $20/month
- Mar 26, 2026improvedZoom launches $25/month Enhanced Media add-on for pro video quality
- Mar 26, 2026decreaseZoom Phone raises prices up to 11.8% and cuts annual discount to 15%
- Mar 26, 2026packagingZoom Rooms launches $25 Enhanced Media add-on, boosts annual discount to 20%
- Week 11, 2026improvedZoom Unlocks Unlimited AI Note-Taking Across All Meeting Platforms
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- MicrosoftApr 3Microsoft Copilot adds 4K Clipchamp export, AI image tools to Premium plan
- RingcentralApr 3Ringcentral offers up to 12 months free for businesses under 400 employees
- SlackJan 10Slack Introduces Premium Workflows Usage Limits Across Plans, Enhancing Workflow Management and Cost Efficiency
Questions about this change
Did Zoom raise prices in March 2026?
No list-price increase was recorded between Dec 29, 2025 and Mar 30, 2026. The change Pulse detected was a packaging change: add-on change.
What changed on Zoom's pricing page between Dec 29, 2025 and Mar 30, 2026?
Add-on: $12/month → $20/month (+67%). Pulse compared the captures it took on Dec 29, 2025 and Mar 30, 2026; the before/after table above lists each item as written on the page.
How often does Zoom change its pricing?
Pulse recorded 18 other pricing-page changes for Zoom in the 90 days before this one; the previous change was "Zoom Phone Raises Metered Calling Price 5% to $10.50 Per Month" on Apr 4, 2026; Zoom has been tracked since 2023-11-15.