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PipedriveProduct change · Feature removed · Mar 30 → Jun 30, 2026

Pipedrive: Removed Personalized onboarding + Live chat support features

Verified Jul 4, 2026Sales & Customer Relationship Management (CRM)Direction: down
The changeThe — removed.
Before · Mar 30the
After · Jun 30No the
removed
1 change2 capturesMar 30, 2026 → Jun 30, 2026

What happened

Between the Mar 30, 2026 and Jun 30, 2026 captures of Pipedrive's pricing page, Pulse recorded one change: "Personalized onboarding" removed from Lite plan; "Live chat support" removed from Growth plan feature list. In detail: Removed the "Personalized onboarding" feature from the Lite plan and "Live chat support" from the Growth plan feature lists. Pulse files it as a product change (feature removed) with a downward direction. Pulse's latest capture (Oct 19, 2026) lists Lite at $14, Growth at $39, Premium at $59, Ultimate at $79 and Projects at $16.66.

It lands 89 days after Pipedrive's previous change, "Pipedrive Drops Competitive Comparison Section From Pricing Page" (Apr 6, 2026). Pipedrive has been tracked since 2024-10-01.

In the same window Zoho, HubSpot, Copper, monday.com and Salesforce also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • Lite, Growth · FeatureRemoved
    theNo the

Values as written on Pipedrive's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Pipedrive's pricing page (pipedrive.com) from Mar 30, 2026 and Jun 30, 2026; the change is marked near the top of the page, where the the no longer appears.

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The two full-page captures with this change marked up are free with an account.

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Pipedrive, the last 90 days

Full history
  1. Oct 19, 2026packagingPipedrive nudges Projects add-on starting price from $16 to $16.66
  2. Aug 5, 2026packagingPipedrive: Projects add-on price increase ($6.67→$16)
  3. Jul 4, 2026packagingPipedrive: Removed Personalized onboarding + Live chat support features · this change
  4. Apr 6, 2026packagingPipedrive Drops Competitive Comparison Section From Pricing Page

Across CRM in the same window

All CRM changes
  1. ZohoJul 4Zoho Sprints: Calendar View & Sprint Capacity Planning added
  2. HubSpotJul 3HubSpot Suiteenterprise: New AEO product launched + Starter price cut $9→$7/mo/seat
  3. CopperJul 2Copper: Starter plan discontinued
  4. monday.comJul 2monday.com: AI credits now itemized w/ offsetting discount + 2 more changes
  5. SalesforceApr 14Salesforce Loyalty Management rebrands AppExchange to AgentExchange

Questions about this change

Did Pipedrive raise prices in June 2026?

No list-price increase was recorded between Mar 30, 2026 and Jun 30, 2026. The change Pulse detected was a product change: feature removed.

What changed on Pipedrive's pricing page between Mar 30, 2026 and Jun 30, 2026?

Lite, Growth feature: the → No the, removed. Pulse compared the captures it took on Mar 30, 2026 and Jun 30, 2026; the before/after table above lists each item as written on the page.

How often does Pipedrive change its pricing?

Pulse recorded 1 other pricing-page change for Pipedrive in the 90 days before this one; the previous change was "Pipedrive Drops Competitive Comparison Section From Pricing Page" on Apr 6, 2026; Pipedrive has been tracked since 2024-10-01.