Atlassian Opsgenie Confirms Opsgenie Discontinuation for New Customers, Introduces API Rate Limits for Standard and Enterprise Plans
What happened
Between the Apr 1, 2025 and Jul 6, 2025 captures of Atlassian's pricing page, Pulse recorded 2 changes: Product discontinuation announcement updated from future tense ('will discontinue on June 4, 2025') to completed action ('have ended'), confirming Opsgenie is no longer available for new customers; API Request Limits for Standard and Enterprise plans changed from 'Unlimited' to 'Limited = BaseLimit * # of users', introducing rate limiting where none existed before. Pulse files it as a packaging change (freemium change, limit decrease) with a downward direction. Pulse's latest capture (Jun 13, 2026) lists Essentials at $9.45, Standard at $19.95 and Enterprise at $31.9.
Atlassian's previous recorded change was "Atlassian Opsgenie Removes Chat Support from Essentials, Standard, and Enterprise Plans" (Q1 2025). Atlassian has been tracked since 2023-11-14.
In the same window Asana, GitLab and Slack also changed their Project Management pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- June · Free tierFreemium change
Product discontinuation announcement updated from future tense ('will discontinue on June 4, 2025') to completed action ('have ended'), confirming Opsgenie is no longer available for new customers
- Standard, Enterprise · LimitReworded
BeforeUnlimited
AfterLimited = BaseLimit * # of users
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| June | Free tier | Product discontinuation announcement updated from future tense ('will discontinue on June 4, 2025') to completed action ('have ended'), confirming Opsgenie is no longer available for new customers | Freemium change | |
| Standard, Enterprise | Limit | Unlimited | Limited = BaseLimit * # of users | Reworded |
Values as written on Atlassian's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Atlassian's pricing page (atlassian.com) from Apr 1, 2025 and Jul 6, 2025; the change is marked on the page, where "Unlimited" becomes "Limited = BaseLimit * # of users".
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The two full-page captures with this change marked up are free with an account.
Atlassian, the last 90 days
Full history- Q2 2025packagingAtlassian Opsgenie Confirms Opsgenie Discontinuation for New Customers, Introduces API Rate Limits for Standard and Enterprise Plans · this change
- Q1 2025packagingAtlassian Opsgenie Removes Chat Support from Essentials, Standard, and Enterprise Plans
Across Project Management in the same window
All Project Management changes- AsanaJan 11Asana Removes User Seat Limits on Starter and Advanced Plans, Introduces Unlimited Automations and AI Studio Features
- GitLabJan 10GitLab Reduces Ultimate Plan Trial Period from 60 to 30 Days, Impacting User Access
- SlackJan 10Slack Introduces Premium Workflows Usage Limits Across Plans, Enhancing Workflow Management and Cost Efficiency
Questions about this change
Did Atlassian raise prices in July 2025?
No list-price increase was recorded between Apr 1, 2025 and Jul 6, 2025. The change Pulse detected was a packaging change: freemium change, limit decrease.
What changed on Atlassian's pricing page between Apr 1, 2025 and Jul 6, 2025?
Product discontinuation announcement updated from future tense ('will discontinue on June 4, 2025') to completed action ('have ended'), confirming Opsgenie is no longer available for new customers; Standard, Enterprise limit: Unlimited → Limited = BaseLimit * # of users, reworded. Pulse compared the captures it took on Apr 1, 2025 and Jul 6, 2025; the before/after table above lists each item as written on the page.
How often does Atlassian change its pricing?
Pulse recorded 1 other pricing-page change for Atlassian in the 90 days before this one; the previous change was "Atlassian Opsgenie Removes Chat Support from Essentials, Standard, and Enterprise Plans" in Q1 2025; Atlassian has been tracked since 2023-11-14.