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HomeOutreachAll changesExplicit credit allocations added
OutreachPackaging change · Package change · Apr 22 → Apr 27, 2026

Outreach Shifts to AI Credit-Based Pricing Across All Plans

Verified Apr 27, 2026Sales & Customer Relationship Management (CRM)Direction: neutral
The changeExplicit credit allocations — added.
Before · Apr 22No explicit credit allocations
After · Apr 27explicit credit allocations
added
1 change2 capturesApr 22, 2026 → Apr 27, 2026

What happened

Between the Apr 22, 2026 and Apr 27, 2026 captures of Outreach's pricing page, Pulse recorded one change: Outreach pricing restructured from per-user only to seat-based + consumption-based model powered by AI credits. Plans now include explicit credit allocations: Core 25,000, Plus 50,000, Pro 100,000 AI Credits. Pulse files it as a packaging change (package change) with a neutral direction.

This is the first pricing-page change Pulse has recorded for Outreach. Outreach has been tracked since 2026-04-22.

In the same window HubSpot, Zendesk, Salesforce and Pipedrive also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • — · PackagingAdded

    BeforeNo explicit credit allocations

    Afterexplicit credit allocations

Values as written on Outreach's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Outreach's pricing page (www.outreach.ai) from Apr 22, 2026 and Apr 27, 2026; the change is marked near the top of the page, where explicit credit allocations now appears.

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The two full-page captures with this change marked up are free with an account.

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Outreach, pricing history

Full history
  1. Jul 28, 2026packagingOutreach: New Amplify Essentials entry-tier plan added
  2. Apr 27, 2026packagingOutreach Shifts to AI Credit-Based Pricing Across All Plans · this change

Across CRM in the same window

All CRM changes
  1. HubSpotApr 27HubSpot Suite Enterprise adds Contracts beta to Commerce Hub lineup
  2. ZendeskApr 18Zendesk launches Forethought AI agents integration on pricing page
  3. SalesforceApr 14Salesforce Loyalty Management rebrands AppExchange to AgentExchange
  4. PipedriveApr 6Pipedrive Drops Competitive Comparison Section From Pricing Page

Questions about this change

Did Outreach raise prices in April 2026?

No list-price increase was recorded between Apr 22, 2026 and Apr 27, 2026. The change Pulse detected was a packaging change: package change.

What changed on Outreach's pricing page between Apr 22, 2026 and Apr 27, 2026?

Packaging: No explicit credit allocations → explicit credit allocations, added. Pulse compared the captures it took on Apr 22, 2026 and Apr 27, 2026; the before/after table above lists each item as written on the page.

How often does Outreach change its pricing?

Pulse recorded 0 other pricing-page changes for Outreach in the 90 days before this one; Outreach has been tracked since 2026-04-22.