San Francisco, CA-based customer service software company founded 2013. Private. Operates in live chat, AI chatbots, and customer support. Serves 300,000+ businesses with chat widgets, automation, AI agents, and help desk tools.
Entry price
$24.17
Starter · /mo, billed annually
Plans tracked
8
2 add-ons
Pricing changes
1
Latest Jul 20, 2026
Pricing model
Subscription
Free tier available
Pricing Change History
1 change20261 change
Week 30 · Jul 20, 2026
Packaging
WeeklyTidio slashes Plus plan price 60% to $300/mo, shifts to usage-based AI billing
Plus plan's starting price dropped from $749/mo to $300/mo, and its billing model changed from a single custom-quote price to a base fee plus separate usage-based charges for AI and human conversations.
Research Tidio's pricing with the Pulse Agent
Ask anything about Tidio's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Type | Price |
|---|---|---|
| Free | Plan | Free |
| Starter | Plan | $24.17 /mobilled annually · $29 billed monthly |
| Lyro AI Core | Plan | $32.5 /mobilled annually |
| Growth | Plan | $49.17 /mobilled annually |
| Lyro AI Plus | Plan | $749 /mo |
| Plus | Plan | $749 /mo |
| Lyro AI Premium | Plan | Contact |
| Premium | Plan | Contact |
| No Tidio Branding | Add-on | $16.67 /mobilled annually · $20 billed monthly |
| Flows | Add-on | $24.17 /mobilled annually |
Starter, Lyro AI Core & Growth
- Annual billing Save ~17% with annual billing
Stacking not stated by Tidio.
Company Facts
CategoryBusiness Operations
Free tierYes
Employees101-1000
Tracked sinceMay 14, 2026
Pricing last seenJul 20, 2026
Websitetidio.com
How Tidio compares with its peers
| Company | Entry price | Last change |
|---|---|---|
I Intercom | $29 /mo, billed annually + usage | Oct 26, 2026 |
D Drift | Contact | Jul 2, 2026 |
Z Zendesk | $19 /agent/mo, billed annually | Jul 2, 2026 |
L LiveChat | $19 /person/mo, billed annually | Sep 14, 2026 |
O Olark | $29 /seat/mo | Jul 20, 2026 |
C Crisp | — | — |
Tidio pricing FAQ
- How much does Tidio cost?
- Tidio pricing starts at $24.17/mo on Starter, billed annually. Tidio lists 8 plans on its pricing page; the Free plan is free.
- Does Tidio have a free plan?
- Yes. Tidio's Free plan is free; paid plans start at $24.17/mo on Starter, billed annually.
- What pricing model does Tidio use?
- Tidio uses subscription pricing across 8 plans, with a free tier.
- When did Tidio last change its pricing?
- Jul 20, 2026: Tidio slashes Plus plan price 60% to $300/mo, shifts to usage-based AI billing.
- How often has Tidio changed its pricing?
- Pulse has recorded 1 pricing change for Tidio since it started tracking on May 14, 2026; the pricing page was last captured on Jul 20, 2026.