Kundello launches $95 Ultimate tier, halves Pro's email quota to 5,000
What happened
Between the Aug 31, 2026 and Sep 7, 2026 captures of Kundello's pricing page, Pulse recorded 3 changes: Pro plan's monthly email request quota cut in half, from 10,000 to 5,000. Free plan's quota raised from 30 to 50 email requests/month; New 'Ultimate' plan launched at $95/month, adding a top tier above Pro with 50,000 email requests/month, 50 users, NPS surveys, and unlimited post-purchase feedback; NPS surveys and post-purchase feedback removed from the Free and Pro plans and gated to the new U. In detail: NPS surveys and post-purchase feedback removed from the Free and Pro plans and gated to the new Ultimate tier. Free previously included 30 post-purchase surveys and unlimited feedback responses; Pro previously included both as unlimited. Pulse files it as a packaging change (new plan, limit decrease, feature removed) with an upward direction. The current page lists Starter at $17 and Unlimited at $89.
It lands 14 days after Kundello's previous change, "Kundello: paid tiers consolidated — Starter ($19) & Unlimited ($99) replaced by single Pro ($25)" (Aug 24, 2026). Kundello has been tracked since 2026-02-28.
In the same window Intercom, HubSpot, Tidio, LiveChat and Drift also changed their Marketing & Content pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Unlimited · PlanAddedNo 'Ultimate' plan'Ultimate' plan
- Pro · Limit−50%10,0005,000
- Unlimited · FeatureChanged
Beforethe Free and Pro plans and gated
Afterthe new Ultimate tier
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Unlimited | Plan | No 'Ultimate' plan | 'Ultimate' plan | Added |
| Pro | Limit | 10,000 | 5,000 | −50% |
| Unlimited | Feature | the Free and Pro plans and gated | the new Ultimate tier | Changed |
Values as written on Kundello's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Kundello's pricing page (kundello.com) from Aug 31, 2026 and Sep 7, 2026; the change is marked near the top of the page, where 'Ultimate' plan now appears.
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Kundello, the last 90 days
Full history- Sep 7, 2026packagingKundello launches $95 Ultimate tier, halves Pro's email quota to 5,000 · this change
- Aug 24, 2026packagingKundello: paid tiers consolidated — Starter ($19) & Unlimited ($99) replaced by single Pro ($25)
Across Marketing & Content in the same window
All Marketing & Content changes- IntercomAug 31Intercom: Essential plan's 35% new-customer promo ended
- HubSpotAug 31HubSpot Service Starter: Starter plan renamed to Starter Customer Platform
- TidioJul 20Tidio slashes Plus plan price 60% to $300/mo, shifts to usage-based AI billing
- LiveChatJul 13LiveChat swaps Key Account Manager for Product Expert support tier
- DriftJul 2Salesloft (drift): Account agents + Forecast add-ons section removed
Questions about this change
Did Kundello raise prices in September 2026?
No list-price increase was recorded between Aug 31, 2026 and Sep 7, 2026. The change Pulse detected was a packaging change: new plan, limit decrease, feature removed.
What changed on Kundello's pricing page between Aug 31, 2026 and Sep 7, 2026?
Unlimited plan: No 'Ultimate' plan → 'Ultimate' plan, added; Pro limit: 10,000 → 5,000 (−50%); Unlimited feature: the Free and Pro plans and gated → the new Ultimate tier, changed. Pulse compared the captures it took on Aug 31, 2026 and Sep 7, 2026; the before/after table above lists each item as written on the page.
How often does Kundello change its pricing?
Pulse recorded 1 other pricing-page change for Kundello in the 90 days before this one; the previous change was "Kundello: paid tiers consolidated — Starter ($19) & Unlimited ($99) replaced by single Pro ($25)" on Aug 24, 2026; Kundello has been tracked since 2026-02-28.