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Kundello
Melbourne, Australia-based customer feedback platform founded in 2018. Private. Operates in ecommerce and reputation management. Serves online retailers with automated review collection, NPS surveys, and review display widgets.
Entry price
$17
Starter · /mo, billed annually
Plans tracked
3
no add-ons
Pricing changes
3
Latest Sep 7, 2026
Pricing model
Subscription
Free tier available
Pricing Change History
3 changes20263 changes
Week 35 · Aug 24, 2026
Packaging
WeeklyKundello: paid tiers consolidated — Starter ($19) & Unlimited ($99) replaced by single Pro ($25)
Paid tiers consolidated to one: Starter ($19/mo, 1,000 orders, 1,500 emails) and the $99/mo top tier replaced by a single Pro plan ($25/mo, 10,000 orders, 10,000 request emails, priority support). Free ($0) unchanged.
Week 12 · Mar 16, 2026
Packaging
WeeklyPublished Mar 17, 2026
Kundello launches free tier with 30 monthly email requests
Introduced new Free plan at $0/month with 1 user, 30 email requests/month, and core review features.
Research Kundello's pricing with the Pulse Agent
Ask anything about Kundello's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Price |
|---|---|
| Free | Free |
| Starter | $17 /mobilled annually · $25 billed monthly |
| Unlimited | $89 /mobilled annually · $99 billed monthly |
Starter & Unlimited
- Annual billing Save ~10% by paying annually
Stacking not stated by Kundello.
Company Facts
CategoryMarketing & Content
Free tierYes
Employees1-10
Tracked sinceFeb 28, 2026
Pricing last seenSep 7, 2026
Websitekundello.com
How Kundello compares with its peers
| Company | Entry price | Last change |
|---|---|---|
I Intercom | $29 /mo, billed annually + usage | Oct 26, 2026 |
Z Zendesk | $19 /agent/mo, billed annually | Jul 2, 2026 |
H HubSpot | $7 /seat/mo, billed annually | Oct 23, 2026 |
D Drift | Contact | Jul 2, 2026 |
T Tidio | $24.17 /mo, billed annually | Jul 20, 2026 |
L LiveChat | $19 /person/mo, billed annually | Sep 14, 2026 |
Kundello pricing FAQ
- How much does Kundello cost?
- Kundello pricing starts at $17/mo on Starter, billed annually. Kundello lists 3 plans on its pricing page; the Free plan is free.
- Does Kundello have a free plan?
- Yes. Kundello's Free plan is free; paid plans start at $17/mo on Starter, billed annually.
- What pricing model does Kundello use?
- Kundello uses subscription pricing across 3 plans, with a free tier.
- When did Kundello last change its pricing?
- Sep 7, 2026: Kundello launches $95 Ultimate tier, halves Pro's email quota to 5,000.
- How often has Kundello changed its pricing?
- Pulse has recorded 3 pricing changes for Kundello since it started tracking on Feb 28, 2026; the pricing page was last captured on Sep 7, 2026.