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Packaging change·Sep 4 → Sep 5, 2026·Day 248, 2026·Cloud & DevOps

Twilio Video ditches $0.004/minute for 5,000 free hours, then $1/hour

Twilio Video's pricing card switched from pure usage pricing ($0.004 per participant per minute, no up-front cost) to a free-hours-plus-hourly/named-user model (5,000 hours free, then $1/active user hour or $150/named user/month), matching the Flex card above it.

TwilioPackagingPackage change

What changed

Package change

Twilio Video's pricing card switched from pure usage pricing ($0.004 per participant per minute, no up-front cost) to a free-hours-plus-hourly/named-user model (5,000 hours free, then $1/active user hour or $150/named user/month), matching the Flex card above it.

Before and after

Sep 4, 2026 vs Sep 5, 2026
Pulse.
100%
What changed

Twilio Video's pricing card switched from pure usage pricing ($0.004 per participant per minute, no up-front cost) to a free-hours-plus-hourly/named-user model (5,000 hours free, then $1/active user hour or $150/named user/month), matching the Flex card above it.

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