Back/Channel.io

Channel.io

Collaboration & Productivity channel.io

Entry price

$27

Early Stage · /mo, billed annually

Plans tracked

7 add-ons

Pricing changes

Latest Q2 '26

Pricing model

Subscription + usage

Free tier available

Pricing Change History

3 changes

20263 changes

Jul 2, 2026

Improvement

Quarterly

Channel.io Talk: Growth plan seat limit raised to 2,500 + ALF Tasks now free

Growth plan seat capacity increased: Basic and Operator seats can now scale up to 2,500 seats (previously up to 1,000 seats). ALF Customer add-on 'Tasks' usage is now free (previously $0.2 per task executed); 'ALF in Chat' pricing ($0.5/chat participation) is unchanged.

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May 4, 2026

Improvement

Weekly

Channel.io raises Growth plan seat cap from 1,000 to 2,500 for bigger teams

Growth plan seat caps raised from 1,000 to 2,500 seats for both Basic and Operator seats, expanding team size limits for fast-growing companies.

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Apr 7, 2026

Packaging

Weekly

Channel.io makes ALF Customer Tasks add-on free, drops per-task fees

ALF Customer Tasks add-on pricing changed from $0.2 per task executed to Free. Tasks are now provided at no charge, replacing the per-execution billing model.

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