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AvomaPackaging change · Limit decrease · Jan 5 → Apr 1, 2024

Avoma Reduces Starter Plan Transcription Minutes by 33% to 2400 Minutes/User/Month

Verified Jan 11, 2026Sales & Customer Relationship Management (CRM)Direction: down
The changeStarter limit — limit decrease.
Before · Jan 53600 mins/user/month
After · Apr 12400 mins/user/month
−33%
1 change2 capturesJan 5, 2024 → Apr 1, 2024

What happened

Between the Jan 5, 2024 and Apr 1, 2024 captures of Avoma's pricing page, Pulse recorded one change: Starter plan transcription minutes decreased from 3600 mins/user/month to 2400 mins/user/month (33% reduction). Pulse files it as a packaging change (limit decrease) with a downward direction. Pulse's latest capture (Sep 28, 2026) lists Startup at $19, Organization at $29, Enterprise at $39, Conversation Intelligence at $29 and Revenue Intelligence at $29.

Avoma's previous recorded change was "Avoma Reduces Basic Plan Transcription Limit by 75% to 300 Minutes/User/Month" (Dec 2023). Avoma has been tracked since 2023-11-14.

In the same window Otter also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • Starter · Limit−33%
    3600 mins/user/month2400 mins/user/month

Values as written on Avoma's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Avoma's pricing page (avoma.com) from Jan 5, 2024 and Apr 1, 2024; the change is marked on the page, where starter limit reads 3600 mins/user/month and then 2400 mins/user/month.

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The two full-page captures with this change marked up are free with an account.

Avoma, the last 90 days

Full history
  1. Q1 2025packagingAvoma Increases AI Meeting Assistant Yearly Billing Discount to 33% OFF, Enhancing Value for Customers
  2. Q4 2024packagingAvoma Removes Free Tier and Restructures Pricing to 3-Tier Model with New Lead Routing Add-On
  3. Q3 2024decreaseAvoma Reduces Enterprise Plan Pricing by 15.5% to $109/mo and Reveals Business Plan at $99/mo
  4. Q1 2024packagingAvoma Reduces Starter Plan Transcription Minutes by 33% to 2400 Minutes/User/Month · this change
  5. Dec 2023packagingAvoma Reduces Basic Plan Transcription Limit by 75% to 300 Minutes/User/Month

Across CRM in the same window

All CRM changes
  1. OtterJan 12Otter Decreases Pro Plan Price to $8.33/user/month and Increases Annual Billing Discount to 51%
  2. OtterJan 12Otter Reduces Video Replay Support to Zoom and Google Meet, Updates Enterprise Security Features to Include Upcoming HIPAA Compliance
  3. OtterJan 12Otter Reduces Enterprise Plan AI Chat Queries from 500 to 200 per User
  4. OtterJan 12Otter Expands OtterPilot for Sales Integration, Now Syncs Notes to Hubspot and Salesforce
  5. OtterJan 12Otter Expands Transcription to AI Support in English, French, and Spanish

Questions about this change

Did Avoma raise prices in April 2024?

No list-price increase was recorded between Jan 5, 2024 and Apr 1, 2024. The change Pulse detected was a packaging change: limit decrease.

What changed on Avoma's pricing page between Jan 5, 2024 and Apr 1, 2024?

Starter limit: 3600 mins/user/month → 2400 mins/user/month (−33%). Pulse compared the captures it took on Jan 5, 2024 and Apr 1, 2024; the before/after table above lists each item as written on the page.

How often does Avoma change its pricing?

Pulse recorded 1 other pricing-page change for Avoma in the 90 days before this one; the previous change was "Avoma Reduces Basic Plan Transcription Limit by 75% to 300 Minutes/User/Month" in Dec 2023; Avoma has been tracked since 2023-11-14.

Avoma Reduces Starter Plan Transcription Minutes by 33% to 2400 Minutes/User/Month — Apr 1, 2024 · PricingSaaS Pulse