Avoma Reduces Starter Plan Transcription Minutes by 33% to 2400 Minutes/User/Month
What happened
Between the Jan 5, 2024 and Apr 1, 2024 captures of Avoma's pricing page, Pulse recorded one change: Starter plan transcription minutes decreased from 3600 mins/user/month to 2400 mins/user/month (33% reduction). Pulse files it as a packaging change (limit decrease) with a downward direction. Pulse's latest capture (Sep 28, 2026) lists Startup at $19, Organization at $29, Enterprise at $39, Conversation Intelligence at $29 and Revenue Intelligence at $29.
Avoma's previous recorded change was "Avoma Reduces Basic Plan Transcription Limit by 75% to 300 Minutes/User/Month" (Dec 2023). Avoma has been tracked since 2023-11-14.
In the same window Otter also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Starter · Limit−33%3600 mins/user/month2400 mins/user/month
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Starter | Limit | 3600 mins/user/month | 2400 mins/user/month | −33% |
Values as written on Avoma's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Avoma's pricing page (avoma.com) from Jan 5, 2024 and Apr 1, 2024; the change is marked on the page, where starter limit reads 3600 mins/user/month and then 2400 mins/user/month.
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The two full-page captures with this change marked up are free with an account.
Avoma, the last 90 days
Full history- Q1 2025packagingAvoma Increases AI Meeting Assistant Yearly Billing Discount to 33% OFF, Enhancing Value for Customers
- Q4 2024packagingAvoma Removes Free Tier and Restructures Pricing to 3-Tier Model with New Lead Routing Add-On
- Q3 2024decreaseAvoma Reduces Enterprise Plan Pricing by 15.5% to $109/mo and Reveals Business Plan at $99/mo
- Q1 2024packagingAvoma Reduces Starter Plan Transcription Minutes by 33% to 2400 Minutes/User/Month · this change
- Dec 2023packagingAvoma Reduces Basic Plan Transcription Limit by 75% to 300 Minutes/User/Month
Across CRM in the same window
All CRM changes- OtterJan 12Otter Decreases Pro Plan Price to $8.33/user/month and Increases Annual Billing Discount to 51%
- OtterJan 12Otter Reduces Video Replay Support to Zoom and Google Meet, Updates Enterprise Security Features to Include Upcoming HIPAA Compliance
- OtterJan 12Otter Reduces Enterprise Plan AI Chat Queries from 500 to 200 per User
- OtterJan 12Otter Expands OtterPilot for Sales Integration, Now Syncs Notes to Hubspot and Salesforce
- OtterJan 12Otter Expands Transcription to AI Support in English, French, and Spanish
Questions about this change
Did Avoma raise prices in April 2024?
No list-price increase was recorded between Jan 5, 2024 and Apr 1, 2024. The change Pulse detected was a packaging change: limit decrease.
What changed on Avoma's pricing page between Jan 5, 2024 and Apr 1, 2024?
Starter limit: 3600 mins/user/month → 2400 mins/user/month (−33%). Pulse compared the captures it took on Jan 5, 2024 and Apr 1, 2024; the before/after table above lists each item as written on the page.
How often does Avoma change its pricing?
Pulse recorded 1 other pricing-page change for Avoma in the 90 days before this one; the previous change was "Avoma Reduces Basic Plan Transcription Limit by 75% to 300 Minutes/User/Month" in Dec 2023; Avoma has been tracked since 2023-11-14.
