Otter Reduces Enterprise Plan AI Chat Queries from 500 to 200 per User
What happened
Between the Jul 6, 2025 and Oct 5, 2025 captures of Otter's pricing page, Pulse recorded 2 changes: Zapier integration added to Pro plan; Otter AI Chat queries decreased from 500 to 200 per user for Enterprise plan. Pulse files it as a packaging change (feature added, limit decrease) with an upward direction. Pulse's latest capture (Jul 13, 2026) lists Pro at $8.33 and Business at $19.99.
Otter's previous recorded change was "Otter Reduces Video Replay Support to Zoom and Google Meet, Updates Enterprise Security Features to Include Upcoming HIPAA Compliance" (Q2 2025). Otter has been tracked since 2023-12-07.
In the same window Microsoft and Fireflies.ai also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Pro · FeatureAddedNo Zapier integrationZapier integration
- Enterprise · Limit−60%500200 per user
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Pro | Feature | No Zapier integration | Zapier integration | Added |
| Enterprise | Limit | 500 | 200 per user | −60% |
Values as written on Otter's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Otter's pricing page (otter.ai) from Jul 6, 2025 and Oct 5, 2025; the change is marked on the page, where Zapier integration now appears.
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Otter, the last 90 days
Full history- Apr 2, 2026improvedOtter expands Pro integrations to Salesforce, HubSpot, and Zapier
- Apr 2, 2026improvedOtter Strips HIPAA From Enterprise, Shifts to Paid Add-On
- Jan 12, 2026improvedOtter Renames Sales Agent to Sales Notetaker in Enterprise Plan, Enhancing Clarity for Users
- Q3 2025improvedOtter Reduces Enterprise Plan AI Chat Queries from 500 to 200 per User · this change
- Q2 2025improvedOtter Reduces Video Replay Support to Zoom and Google Meet, Updates Enterprise Security Features to Include Upcoming HIPAA Compliance
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- MicrosoftOct 26Microsoft Teams Business adds Cowork and Autopilot AI, with usage-based billing
- MicrosoftOct 26Microsoft Copilot adds usage-based billing for advanced AI, prices hold
- Fireflies.aiOct 26Fireflies.ai: Enterprise security badges updated: added ISO 42001 certification, expanded HIPAA Compliant into HIPAA &…
- Fireflies.aiOct 22Fireflies.ai adds ISO 42001 AI certification, expands HIPAA to cover FERPA
- MicrosoftOct 19Microsoft Speech hides specific LLM models from Voice Live tier headers
Questions about this change
Did Otter raise prices in October 2025?
No list-price increase was recorded between Jul 6, 2025 and Oct 5, 2025. The change Pulse detected was a packaging change: feature added, limit decrease.
What changed on Otter's pricing page between Jul 6, 2025 and Oct 5, 2025?
Pro feature: No Zapier integration → Zapier integration, added; Enterprise limit: 500 → 200 per user (−60%). Pulse compared the captures it took on Jul 6, 2025 and Oct 5, 2025; the before/after table above lists each item as written on the page.
How often does Otter change its pricing?
Pulse recorded 1 other pricing-page change for Otter in the 90 days before this one; the previous change was "Otter Reduces Video Replay Support to Zoom and Google Meet, Updates Enterprise Security Features to Include Upcoming HIPAA Compliance" in Q2 2025; Otter has been tracked since 2023-12-07.