Otter Reduces Video Replay Support to Zoom and Google Meet, Updates Enterprise Security Features to Include Upcoming HIPAA Compliance
What happened
Between the Apr 1, 2025 and Jul 6, 2025 captures of Otter's pricing page, Pulse recorded 5 changes: Advanced AI Meeting Templates added to Pro plan; Basic AI Meeting Templates added to Basic plan; OtterPilot for Sales renamed to Otter Sales Agent; Enterprise security features updated - HIPAA compliance status explicitly stated as coming soon; Video Replay feature scope reduced - MS Teams support removed (now only Zoom and Google Meet). Pulse files it as a product change (feature added, feature change) with an upward direction. Pulse's latest capture (Jul 13, 2026) lists Pro at $8.33 and Business at $19.99.
Otter's previous recorded change was "Otter Renames OtterPilot® for Sales to Otter Sales Agent" (Q1 2025). Otter has been tracked since 2023-12-07.
In the same window Microsoft and Fireflies.ai also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Pro · FeatureAdded
BeforeNo Advanced AI Meeting Templates
AfterAdvanced AI Meeting Templates
- Basic · FeatureAdded
BeforeNo Basic AI Meeting Templates
AfterBasic AI Meeting Templates
- — · FeatureRenamedOtterPilot for SalesOtter Sales Agent
- Enterprise · FeatureFeature change
Enterprise security features updated - HIPAA compliance status explicitly stated as coming soon
- — · FeatureFeature change
Video Replay feature scope reduced - MS Teams support removed (now only Zoom and Google Meet)
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Pro | Feature | No Advanced AI Meeting Templates | Advanced AI Meeting Templates | Added |
| Basic | Feature | No Basic AI Meeting Templates | Basic AI Meeting Templates | Added |
| — | Feature | OtterPilot for Sales | Otter Sales Agent | Renamed |
| Enterprise | Feature | Enterprise security features updated - HIPAA compliance status explicitly stated as coming soon | Feature change | |
| — | Feature | Video Replay feature scope reduced - MS Teams support removed (now only Zoom and Google Meet) | Feature change | |
Values as written on Otter's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Otter's pricing page (otter.ai) from Apr 1, 2025 and Jul 6, 2025; the change is marked on the page, where Advanced AI Meeting Templates now appears.
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The two full-page captures with this change marked up are free with an account.
Otter, the last 90 days
Full history- Apr 2, 2026improvedOtter Strips HIPAA From Enterprise, Shifts to Paid Add-On
- Jan 12, 2026improvedOtter Renames Sales Agent to Sales Notetaker in Enterprise Plan, Enhancing Clarity for Users
- Q3 2025improvedOtter Reduces Enterprise Plan AI Chat Queries from 500 to 200 per User
- Q2 2025improvedOtter Reduces Video Replay Support to Zoom and Google Meet, Updates Enterprise Security Features to Include Upcoming HIPAA Compliance · this change
- Q1 2025improvedOtter Renames OtterPilot® for Sales to Otter Sales Agent
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- MicrosoftOct 26Microsoft Teams Business adds Cowork and Autopilot AI, with usage-based billing
- MicrosoftOct 26Microsoft Copilot adds usage-based billing for advanced AI, prices hold
- Fireflies.aiOct 26Fireflies.ai: Enterprise security badges updated: added ISO 42001 certification, expanded HIPAA Compliant into HIPAA &…
- Fireflies.aiOct 22Fireflies.ai adds ISO 42001 AI certification, expands HIPAA to cover FERPA
- MicrosoftOct 19Microsoft Speech hides specific LLM models from Voice Live tier headers
Questions about this change
Did Otter raise prices in July 2025?
No list-price increase was recorded between Apr 1, 2025 and Jul 6, 2025. The change Pulse detected was a product change: feature added, feature change.
What changed on Otter's pricing page between Apr 1, 2025 and Jul 6, 2025?
Pro feature: No Advanced AI Meeting Templates → Advanced AI Meeting Templates, added; Basic feature: No Basic AI Meeting Templates → Basic AI Meeting Templates, added; feature: OtterPilot for Sales → Otter Sales Agent, renamed; Enterprise security features updated - HIPAA compliance status explicitly stated as coming soon; Video Replay feature scope reduced - MS Teams support removed (now only Zoom and Google Meet). Pulse compared the captures it took on Apr 1, 2025 and Jul 6, 2025; the before/after table above lists each item as written on the page.
How often does Otter change its pricing?
Pulse recorded 1 other pricing-page change for Otter in the 90 days before this one; the previous change was "Otter Renames OtterPilot® for Sales to Otter Sales Agent" in Q1 2025; Otter has been tracked since 2023-12-07.