Packaging change·Oct 5 → Jan 2, 2026·Q4 2025·Collaboration & Productivity
Zoom Phone Introduces $10/user/month Metered Plan for US & CA, Expanding Options for Users
What changed
New plan
US & CA Metered plan added at $10/user/month
Feature change
AI Companion feature description expanded in Pro Plus plan to show 'Unlimited in-meeting use', 'In Zoom Workplace and on the web', and 'And more!'
Trial change
Free trial offering added for US & CA Unlimited plan
Feature change
Business Plus Extras expanded to list specific features: Multi-region storage and media control, Device management, Information barriers and other policies, Archival and data loss prevention APIs
Before and after
Oct 5, 2025 vs Jan 2, 2026Pulse.
100%
Change 1 of 4 · plan added
US & CA Metered plan added at $10/user/month
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Q2 2025 · Zoom Phone Expands Business Plus Plan User Capacity to 250, Enhancing Flexibility for Larger TeamsZoom Phone rebrands top tier as 'Workplace Basic' in plan overhaul · Week 9, 2026
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