Zoom Phone Expands Business Plus Plan User Capacity to 250, Enhancing Flexibility for Larger Teams
What happened
Between the Apr 1, 2025 and Jul 6, 2025 captures of Zoom's pricing page, Pulse recorded 3 changes: Pro Plus plan added user range specification: '1-99 users'; Pro Plus annual price increased from $18.32/month/user to $18.33/month/user (0.05% increase - rounding adjustment); Business Plus user range changed from '10 Users Minimum' to '1-250 users', adding explicit upper bound of 250 users. Pulse files it as a pricing change (threshold added, price increase, limit increase) with an upward direction. Pulse's latest capture (Jun 23, 2026) lists US & CA Metered at $10.5, US & CA Unlimited at $16, Pro Plus at $20.5, Business Plus at $24.5 and Zoom Phone Customer Engagement Pack at $25.
Zoom's previous recorded change was "Zoom Phone Limits SMS & MMS Features to Unlimited Plan for US & Canada Users" (Q1 2025). Zoom has been tracked since 2023-11-15.
In the same window Microsoft, Ringcentral and Slack also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Pro Plus · LimitAdded
BeforeNo user range specification
Afteruser range specification
- Pro Plus · Price0%$18.32/month/user$18.33/month/user
- Business Plus · LimitReworded10 Users Minimum1-250 users
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Pro Plus | Limit | No user range specification | user range specification | Added |
| Pro Plus | Price | $18.32/month/user | $18.33/month/user | 0% |
| Business Plus | Limit | 10 Users Minimum | 1-250 users | Reworded |
Values as written on Zoom's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zoom's pricing page (zoom.com) from Apr 1, 2025 and Jul 6, 2025; the change is marked on the page, where pro plus price reads $18.32/month/user and then $18.33/month/user.
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The two full-page captures with this change marked up are free with an account.
Zoom, the last 90 days
Full history- Mar 6, 2026improvedZoom Phone Adds VoIP Calling Across All Unlimited and Plus Plans
- Feb 23, 2026packagingZoom Phone rebrands top tier as 'Workplace Basic' in plan overhaul
- Q4 2025improvedZoom Phone Introduces $10/user/month Metered Plan for US & CA, Expanding Options for Users
- Q2 2025improvedZoom Phone Expands Business Plus Plan User Capacity to 250, Enhancing Flexibility for Larger Teams · this change
- Q1 2025improvedZoom Phone Limits SMS & MMS Features to Unlimited Plan for US & Canada Users
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- MicrosoftJan 20Microsoft Copilot Transforms Copilot Pro into Family-Oriented 365 Premium Subscription with Enhanced AI Features and Increased Cloud Storage
- RingcentralJan 13Ringcentral Faces Significant Price Increases: Advanced Plan Up 57% to $55/User/Month and Core Plan Up 50% to $45/User/Month
- SlackJan 10Slack Introduces Premium Workflows Usage Limits Across Plans, Enhancing Workflow Management and Cost Efficiency
Questions about this change
Did Zoom raise prices in July 2025?
Yes. Pulse captured Zoom's pricing page on Apr 1, 2025 and again on Jul 6, 2025 and recorded 1 price increase: Pro Plus: $18.32/month/user → $18.33/month/user (0%).
What changed on Zoom's pricing page between Apr 1, 2025 and Jul 6, 2025?
Pro Plus limit: No user range specification → user range specification, added; Pro Plus price: $18.32/month/user → $18.33/month/user; Business Plus limit: 10 Users Minimum → 1-250 users, reworded. Pulse compared the captures it took on Apr 1, 2025 and Jul 6, 2025; the before/after table above lists each item as written on the page.
How often does Zoom change its pricing?
Pulse recorded 1 other pricing-page change for Zoom in the 90 days before this one; the previous change was "Zoom Phone Limits SMS & MMS Features to Unlimited Plan for US & Canada Users" in Q1 2025; Zoom has been tracked since 2023-11-15.