Zoom Phone Adds VoIP Calling Across All Unlimited and Plus Plans
What happened
Between the Feb 23, 2026 and Mar 2, 2026 captures of Zoom's pricing page, Pulse recorded one change: New 'VoIP calling' feature row added to the features comparison table under Phone section, shown as included for US & CA Unlimited, Pro Plus, and Business Plus plans. Pulse files it as a product change (feature added) with an upward direction. Pulse's latest capture (Jun 23, 2026) lists US & CA Metered at $10.5, US & CA Unlimited at $16, Pro Plus at $20.5, Business Plus at $24.5 and Zoom Phone Customer Engagement Pack at $25.
It lands 11 days after Zoom's previous change, "Zoom Phone rebrands top tier as 'Workplace Basic' in plan overhaul" (Feb 23, 2026). Before that Pulse recorded "Zoom Phone Introduces $10/user/month Metered Plan for US & CA, Expanding Options for Users" (Q4 2025). Zoom has been tracked since 2023-11-15.
In the same window Microsoft, Ringcentral and Slack also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- US & CA Unlimited, Pro Plus, Business Plus · FeatureAdded
BeforeNo 'VoIP calling' feature row
After'VoIP calling' feature row
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| US & CA Unlimited, Pro Plus, Business Plus | Feature | No 'VoIP calling' feature row | 'VoIP calling' feature row | Added |
Values as written on Zoom's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zoom's pricing page (zoom.com) from Feb 23, 2026 and Mar 2, 2026; the change is marked around the middle of the page, where 'VoIP calling' feature row now appears.
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The two full-page captures with this change marked up are free with an account.
Zoom, the last 90 days
Full history- Apr 4, 2026packagingZoom Phone Raises Metered Calling Price 5% to $10.50 Per Month
- Mar 26, 2026decreaseZoom Phone raises prices up to 11.8% and cuts annual discount to 15%
- Week 11, 2026improvedZoom Phone adds unlimited AI note-taking across all meeting platforms
- Mar 6, 2026improvedZoom Phone Adds VoIP Calling Across All Unlimited and Plus Plans · this change
- Feb 23, 2026packagingZoom Phone rebrands top tier as 'Workplace Basic' in plan overhaul
- Q4 2025improvedZoom Phone Introduces $10/user/month Metered Plan for US & CA, Expanding Options for Users
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- MicrosoftJan 20Microsoft Copilot Transforms Copilot Pro into Family-Oriented 365 Premium Subscription with Enhanced AI Features and Increased Cloud Storage
- RingcentralJan 13Ringcentral Faces Significant Price Increases: Advanced Plan Up 57% to $55/User/Month and Core Plan Up 50% to $45/User/Month
- SlackJan 10Slack Introduces Premium Workflows Usage Limits Across Plans, Enhancing Workflow Management and Cost Efficiency
Questions about this change
Did Zoom raise prices in March 2026?
No list-price increase was recorded between Feb 23, 2026 and Mar 2, 2026. The change Pulse detected was a product change: feature added.
What changed on Zoom's pricing page between Feb 23, 2026 and Mar 2, 2026?
US & CA Unlimited, Pro Plus, Business Plus feature: No 'VoIP calling' feature row → 'VoIP calling' feature row, added. Pulse compared the captures it took on Feb 23, 2026 and Mar 2, 2026; the before/after table above lists each item as written on the page.
How often does Zoom change its pricing?
Pulse recorded 2 other pricing-page changes for Zoom in the 90 days before this one; the previous change was "Zoom Phone rebrands top tier as 'Workplace Basic' in plan overhaul" on Feb 23, 2026; Zoom has been tracked since 2023-11-15.