SupportYourApp: pricing tiers renamed & restructured by delivery model
What happened
Between the Aug 24, 2026 and Aug 31, 2026 captures of SupportYourApp's pricing page, Pulse recorded one change: Pricing page rebuilt: talent-count tiers (Essential/Growth/Enterprise) renamed to delivery-model tiers (Human Team/AI & Human Agents/AI & Systems); full feature comparison table reorganized around delivery model instead of team size. Pulse files it as a packaging change (package change) with a neutral direction.
This is the first pricing-page change Pulse has recorded for SupportYourApp. SupportYourApp has been tracked since 2026-06-24.
In the same window Intercom, Help Scout, LiveChat, Drift and Zendesk also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Human Team, AI & Human Agents, AI & Systems · PackagingPackage change
Pricing page rebuilt: talent-count tiers (Essential/Growth/Enterprise) renamed to delivery-model tiers (Human Team/AI & Human Agents/AI & Systems); full feature comparison table reorganized around delivery model instead of team size.
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Human Team, AI & Human Agents, AI & Systems | Packaging | Pricing page rebuilt: talent-count tiers (Essential/Growth/Enterprise) renamed to delivery-model tiers (Human Team/AI & Human Agents/AI & Systems); full feature comparison table reorganized around delivery model instead of team size. | Package change | |
Values as written on SupportYourApp's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of SupportYourApp's pricing page (supportyourapp.com) from Aug 24, 2026 and Aug 31, 2026; the change is marked near the top of the page.
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The two full-page captures with this change marked up are free with an account.
SupportYourApp, pricing history
Full history- Nov 9, 2026packagingSupportYourApp expands AI chat and voice support to 120+ languages
- Aug 31, 2026packagingSupportYourApp: pricing tiers renamed & restructured by delivery model · this change
Across Business Operations in the same window
All Business Operations changes- IntercomAug 31Intercom: Essential plan's 35% new-customer promo ended
- Help ScoutAug 10Help Scout: Secure customer portal added to Plus plan
- LiveChatJul 13LiveChat swaps Key Account Manager for Product Expert support tier
- DriftJul 2Salesloft (drift): Account agents + Forecast add-ons section removed
- ZendeskJul 2Zendesk: Contact Center add-on price increase ($50→$83)
Questions about this change
Did SupportYourApp raise prices in August 2026?
No list-price increase was recorded between Aug 24, 2026 and Aug 31, 2026. The change Pulse detected was a packaging change: package change.
What changed on SupportYourApp's pricing page between Aug 24, 2026 and Aug 31, 2026?
Pricing page rebuilt: talent-count tiers (Essential/Growth/Enterprise) renamed to delivery-model tiers (Human Team/AI & Human Agents/AI & Systems); full feature comparison table reorganized around delivery model instead of team size. Pulse compared the captures it took on Aug 24, 2026 and Aug 31, 2026; the before/after table above lists each item as written on the page.
How often does SupportYourApp change its pricing?
Pulse recorded 0 other pricing-page changes for SupportYourApp in the 90 days before this one; SupportYourApp has been tracked since 2026-06-24.