Zoom Discontinues Key Add-ons, Including Webinars and Phone Power Pack, While Expanding Large Meeting Capacity to 5,000 Participants
What happened
Between the Jul 4, 2025 and Oct 5, 2025 captures of Zoom's pricing page, Pulse recorded 10 changes: Zoom Developer Pack add-on introduced (Contact sales for pricing) - provides API access to services like QSS and RTMS at discounted rates; Zoom Webinars add-on (From $79/month) discontinued - webinar platform no longer available as separate add-on; Zoom Phone Power Pack add-on ($25/month) discontinued - enhanced call queue analytics no longer available; Zoom Docs add-on ($8.99/month) discontinued - AI-first collaborative docs feature removed from add-on offerings; Large Meeting add-on capacity increased from 1,000 to 5,000 participants while maintaining 'From $50/month' pricing; Zoom Sessions add-on (From $99/month) discontinued - production tools for webinars no longer available as add-on; Whiteboard Plus add-on (From $7/month) discontinued - real-time whiteboard collaboration no longer available as paid add-on; Zoom Clips Plus add-on ($6.99/month) discontinued - video recording and editing no longer available as paid add-on; Custom AI Companion add-on introduced at $12/month - AI notetaker to capture, organize, and share meeting notes; Zoom Scheduler add-on ($5.99/month after 14-day free trial) discontinued - appointment scheduling no longer available as paid add-on. Pulse files it as a packaging change (new add-on, add-on removed, add-on change) with an upward direction. Pulse's latest capture (Sep 28, 2026) lists Workplace Pro at $14.16, Workplace Business at $18.33, ZoomMate at $20, Large Meeting at $50 and Cloud Storage at $10.
Zoom's previous recorded change was "Zoom Rooms Removes Key Add-ons from Pricing Page, Impacting Workspace Reservation and Visitor Management Services" (Q3 2025). Before that Pulse recorded "Zoom Events Unveils Annual Subscription Pricing for Events at $1,490/User, Marking Significant Increase in Webinar and Session Costs" (Q2 2025), "Zoom Phone Expands Business Plus Plan User Capacity to 250, Enhancing Flexibility for Larger Teams" (Q2 2025) and "Zoom Rooms Unveils Affordable Visitor Management Add-on at $2/Month, Transforming Pricing Strategy" (Q2 2025). Zoom has been tracked since 2023-11-15.
In the same window Slack also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Zoom Developer Pack · Add-onNew add-on
Zoom Developer Pack add-on introduced (Contact sales for pricing) - provides API access to services like QSS and RTMS at discounted rates
- — · Add-onRemoved
Before- webinar platform no longer available
AfterNot listed
- — · Add-onRemoved
Before- enhanced call queue analytics no longer available
AfterNot listed
- — · Add-onRemoved
Before- AI-first collaborative docs feature removed
AfterNot listed
- Large Meeting · Add-on+400%1,0005,000
- — · Add-onRemoved- production toolsNo - production tools
- — · Add-onRemoved
Before- real-time whiteboard collaboration no longer available
AfterNot listed
- — · Add-onRemoved
Before- video recording and editing no longer available
AfterNot listed
- — · Add-onAdded
BeforeNo Custom AI Companion add-on
AfterCustom AI Companion add-on
- — · Add-onRemoved
Before- appointment scheduling no longer available
AfterNot listed
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Zoom Developer Pack | Add-on | Zoom Developer Pack add-on introduced (Contact sales for pricing) - provides API access to services like QSS and RTMS at discounted rates | New add-on | |
| — | Add-on | - webinar platform no longer available | Not listed | Removed |
| — | Add-on | - enhanced call queue analytics no longer available | Not listed | Removed |
| — | Add-on | - AI-first collaborative docs feature removed | Not listed | Removed |
| Large Meeting | Add-on | 1,000 | 5,000 | +400% |
| — | Add-on | - production tools | No - production tools | Removed |
| — | Add-on | - real-time whiteboard collaboration no longer available | Not listed | Removed |
| — | Add-on | - video recording and editing no longer available | Not listed | Removed |
| — | Add-on | No Custom AI Companion add-on | Custom AI Companion add-on | Added |
| — | Add-on | - appointment scheduling no longer available | Not listed | Removed |
Values as written on Zoom's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zoom's pricing page (zoom.com) from Jul 4, 2025 and Oct 5, 2025; the change is marked on the page, where the - webinar platform no longer available no longer appears.
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The two full-page captures with this change marked up are free with an account.
Zoom, the last 90 days
Full history- Q4 2025improvedZoom Phone Introduces $10/user/month Metered Plan for US & CA, Expanding Options for Users
- Q4 2025packagingZoom Rooms Removes Cloud Recording and Transcription Feature from Meetings Section
- Jan 14, 2026packagingZoom Scheduler Removes Monthly Scheduler Option, Promotes Annual Billing with Up to 16% Discount
- Q3 2025packagingZoom Discontinues Key Add-ons, Including Webinars and Phone Power Pack, While Expanding Large Meeting Capacity to 5,000 Participants · this change
- Q3 2025packagingZoom Rooms Removes Key Add-ons from Pricing Page, Impacting Workspace Reservation and Visitor Management Services
- Q3 2025packagingZoom Events Introduces $65/month Add-ons for Events and Webinars Plus Customers
- Q2 2025packagingZoom Events Unveils Annual Subscription Pricing for Events at $1,490/User, Marking Significant Increase in Webinar and Session Costs
- Q2 2025improvedZoom Phone Expands Business Plus Plan User Capacity to 250, Enhancing Flexibility for Larger Teams
- Q2 2025packagingZoom Rooms Unveils Affordable Visitor Management Add-on at $2/Month, Transforming Pricing Strategy
- Q2 2025improvedZoom Scheduler Doubles Cloud Recording Capacity to 10 GB in Workplace Pro Bundle
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- SlackJan 10Slack Introduces Premium Workflows Usage Limits Across Plans, Enhancing Workflow Management and Cost Efficiency
- SlackJan 10Slack Introduces AI Add-On for Enterprise Grid Plans, Enhancing Collaboration with New Features
- SlackJan 10Slack Enhances Enterprise Grid with Built-in Directory for Seamless Team Member Search
- SlackJan 10Slack Introduces Advanced AI Tier in Business+ Plan, Enhancing AI Capabilities Across All Pricing Plans
- SlackJan 10Slack Free Plan Now Offers Unlimited Workflows, Enhancing Accessibility and Functionality for Users
Questions about this change
Did Zoom raise prices in October 2025?
No list-price increase was recorded between Jul 4, 2025 and Oct 5, 2025. The change Pulse detected was a packaging change: new add-on, add-on removed, add-on change.
What changed on Zoom's pricing page between Jul 4, 2025 and Oct 5, 2025?
Zoom Developer Pack add-on introduced (Contact sales for pricing) - provides API access to services like QSS and RTMS at discounted rates; add-on: - webinar platform no longer available → Not listed, removed; add-on: - enhanced call queue analytics no longer available → Not listed, removed; add-on: - AI-first collaborative docs feature removed → Not listed, removed; Large Meeting add-on: 1,000 → 5,000 (+400%); add-on: - production tools → No - production tools, removed; add-on: - real-time whiteboard collaboration no longer available → Not listed, removed; add-on: - video recording and editing no longer available → Not listed, removed; add-on: No Custom AI Companion add-on → Custom AI Companion add-on, added; add-on: - appointment scheduling no longer available → Not listed, removed. Pulse compared the captures it took on Jul 4, 2025 and Oct 5, 2025; the before/after table above lists each item as written on the page.
How often does Zoom change its pricing?
Pulse recorded 7 other pricing-page changes for Zoom in the 90 days before this one; the previous change was "Zoom Rooms Removes Key Add-ons from Pricing Page, Impacting Workspace Reservation and Visitor Management Services" in Q3 2025; Zoom has been tracked since 2023-11-15.
