Ringcentral AI Receptionist Add-on Price Surges 51% to $83/account/month, Marking Significant Pricing Change
What happened
Between the Jul 4, 2025 and Oct 9, 2025 captures of Ringcentral's pricing page, Pulse recorded 3 changes: AI Receptionist add-on price increased from $55 to $83/account/month (51% increase); RingCX AI Contact Center price increased from $65 to $100/user (54% increase); AI Assistant features renamed to Personal AI Assistant across all plans. Pulse files it as a packaging change (add-on change, feature change) with a neutral direction. Pulse's latest capture (Jul 6, 2026) lists Core at $30, Advanced at $35, Ultra at $45, RingCentral Rooms at $49 and AI Receptionist at $55.
Ringcentral's previous recorded change was "Ringcentral Introduces AI Receptionist Add-on at $55/account/month, Enhancing Service Offerings" (Q2 2025). Ringcentral has been tracked since 2024-10-01.
In the same window Zoom and Five9 also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- AI Receptionist · Add-on+51%$55$83/account/month
- RingCX AI Contact Center · Add-on+54%$65$100/user
- All plans · FeatureRenamedAI Assistant featuresPersonal AI Assistant
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| AI Receptionist | Add-on | $55 | $83/account/month | +51% |
| RingCX AI Contact Center | Add-on | $65 | $100/user | +54% |
| All plans | Feature | AI Assistant features | Personal AI Assistant | Renamed |
Values as written on Ringcentral's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Ringcentral's pricing page (ringcentral.com) from Jul 4, 2025 and Oct 9, 2025; the change is marked in the lower part of the page, where ai receptionist add-on reads $55 and then $83/account/month.
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The two full-page captures with this change marked up are free with an account.
Ringcentral, the last 90 days
Full history- Apr 3, 2026packagingRingcentral offers up to 12 months free for businesses under 400 employees
- Mar 11, 2026packagingRingcentral Offers Up to 12 Months Free for Small Businesses
- Jan 13, 2026packagingRingcentral Faces Significant Price Increases: Advanced Plan Up 57% to $55/User/Month and Core Plan Up 50% to $45/User/Month
- Q3 2025improvedRingcentral AI Receptionist Add-on Price Surges 51% to $83/account/month, Marking Significant Pricing Change · this change
- Q2 2025packagingRingcentral Introduces AI Receptionist Add-on at $55/account/month, Enhancing Service Offerings
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- ZoomJan 14Zoom Scheduler Removes Monthly Scheduler Option, Promotes Annual Billing with Up to 16% Discount
- Five9Jan 10Five9 Announces Major Price Reductions: Digital and Core Plans Cut by 32% to $119/month
- ZoomJan 14Zoom Scheduler Doubles Cloud Recording Capacity to 10 GB in Workplace Pro Bundle
- ZoomJan 11Zoom Discontinues Key Add-ons, Including Webinars and Phone Power Pack, While Expanding Large Meeting Capacity to 5,000 Participants
- ZoomJan 11Zoom Introduces AI-First Task Management and Workflow Automation Across Business and Pro Plans
Questions about this change
Did Ringcentral raise prices in October 2025?
No list-price increase was recorded between Jul 4, 2025 and Oct 9, 2025. The change Pulse detected was a packaging change: add-on change, feature change.
What changed on Ringcentral's pricing page between Jul 4, 2025 and Oct 9, 2025?
AI Receptionist add-on: $55 → $83/account/month (+51%); RingCX AI Contact Center add-on: $65 → $100/user (+54%); All plans feature: AI Assistant features → Personal AI Assistant, renamed. Pulse compared the captures it took on Jul 4, 2025 and Oct 9, 2025; the before/after table above lists each item as written on the page.
How often does Ringcentral change its pricing?
Pulse recorded 1 other pricing-page change for Ringcentral in the 90 days before this one; the previous change was "Ringcentral Introduces AI Receptionist Add-on at $55/account/month, Enhancing Service Offerings" in Q2 2025; Ringcentral has been tracked since 2024-10-01.