Ringcentral Increases High Volume SMS Pricing by 17.6% from $0.0085 to $0.01 per Message
What happened
Between the Jul 5, 2023 and Jan 5, 2024 captures of Ringcentral's pricing page, Pulse recorded 2 changes: High Volume SMS pricing increased from $0.0085/message to $0.01/message (17.6% increase); Push to Talk feature moved from beta to general availability. Pulse files it as a packaging change (add-on change, feature change) with a neutral direction. Pulse's latest capture (Jul 6, 2026) lists Core at $30, Advanced at $35, Ultra at $45, RingCentral Rooms at $49 and AI Receptionist at $55.
This is the first pricing-page change Pulse has recorded for Ringcentral. Ringcentral has been tracked since 2024-10-01.
In the same window Zoom and Five9 also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- High Volume SMS · Add-on+18%$0.0085/message$0.01/message
- Push to Talk · FeatureChangedbetageneral availability
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| High Volume SMS | Add-on | $0.0085/message | $0.01/message | +18% |
| Push to Talk | Feature | beta | general availability | Changed |
Values as written on Ringcentral's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Ringcentral's pricing page (ringcentral.com) from Jul 5, 2023 and Jan 5, 2024; the change is marked on the page, where high volume sms add-on reads $0.0085/message and then $0.01/message.
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The two full-page captures with this change marked up are free with an account.
Ringcentral, pricing history
Full history- Q4 2024improvedRingcentral Introduces AI Assistant Features to All RingEX Plans, Enhancing Call Transcription, Meeting Summaries, and More
- Q3 2024packagingRingCentral Events Add-on Price Doubles to $1,920/License/Year, Marking a 100% Increase
- Q1 2024improvedRingcentral Unveils RingSense AI for RingEX, Transforming Communication with Advanced AI Features Across All Plans
- Q4 2023packagingRingcentral Increases High Volume SMS Pricing by 17.6% from $0.0085 to $0.01 per Message · this change
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- ZoomJan 14Zoom Scheduler Removes Monthly Scheduler Option, Promotes Annual Billing with Up to 16% Discount
- Five9Jan 10Five9 Announces Major Price Reductions: Digital and Core Plans Cut by 32% to $119/month
- ZoomJan 14Zoom Scheduler Doubles Cloud Recording Capacity to 10 GB in Workplace Pro Bundle
- ZoomJan 11Zoom Discontinues Key Add-ons, Including Webinars and Phone Power Pack, While Expanding Large Meeting Capacity to 5,000 Participants
- ZoomJan 11Zoom Introduces AI-First Task Management and Workflow Automation Across Business and Pro Plans
Questions about this change
Did Ringcentral raise prices in January 2024?
No list-price increase was recorded between Jul 5, 2023 and Jan 5, 2024. The change Pulse detected was a packaging change: add-on change, feature change.
What changed on Ringcentral's pricing page between Jul 5, 2023 and Jan 5, 2024?
High Volume SMS add-on: $0.0085/message → $0.01/message (+18%); Push to Talk feature: beta → general availability, changed. Pulse compared the captures it took on Jul 5, 2023 and Jan 5, 2024; the before/after table above lists each item as written on the page.
How often does Ringcentral change its pricing?
Pulse recorded 0 other pricing-page changes for Ringcentral in the 90 days before this one; Ringcentral has been tracked since 2024-10-01.