LiveAgent ends Valentine's Day AI promo after month-long customer unlock
What happened
Between the Mar 9, 2026 and Mar 16, 2026 captures of LiveAgent's pricing page, Pulse recorded one change: Valentine deal promotion ended: 'AI UNLOCKED for new and existing customers for 3 months' (Feb 14 - Mar 13, 2026) expired and removed from pricing page. Pulse files it as a pricing change (discount removed) with a neutral direction. Pulse's latest capture (Oct 27, 2026) lists Starter at $15, Team at $29, Business at $49 and Enterprise at $3,199.
This is the first pricing-page change Pulse has recorded for LiveAgent. LiveAgent has been tracked since 2026-02-28.
In the same window Intercom, Help Scout and Drift also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · DiscountRemovedDiscountNo discount
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Discount | Discount | No discount | Removed |
Values as written on LiveAgent's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of LiveAgent's pricing page (www.liveagent.com) from Mar 9, 2026 and Mar 16, 2026; the change is marked near the top of the page, where the discount no longer appears.
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The two full-page captures with this change marked up are free with an account.
LiveAgent, pricing history
Full history- Oct 26, 2026packagingLiveAgent replaces per-agent Enterprise pricing with $3,999/mo flat fee
- Jul 3, 2026packagingLiveAgent: Spring 75% OFF promotional discount removed across all plans
- Apr 22, 2026packagingLiveAgent ends 75% OFF spring promo, restores standard monthly plan pricing
- Mar 17, 2026packagingLiveAgent ends Valentine's Day AI promo after month-long customer unlock · this change
Across CRM in the same window
All CRM changesQuestions about this change
Did LiveAgent raise prices in March 2026?
No list-price increase was recorded between Mar 9, 2026 and Mar 16, 2026. The change Pulse detected was a pricing change: discount removed.
What changed on LiveAgent's pricing page between Mar 9, 2026 and Mar 16, 2026?
Discount: Discount → No discount, removed. Pulse compared the captures it took on Mar 9, 2026 and Mar 16, 2026; the before/after table above lists each item as written on the page.
How often does LiveAgent change its pricing?
Pulse recorded 0 other pricing-page changes for LiveAgent in the 90 days before this one; LiveAgent has been tracked since 2026-02-28.