LiveAgent: Spring 75% OFF promotional discount removed across all plans
What happened
Between the Mar 30, 2026 and Jun 29, 2026 captures of LiveAgent's pricing page, Pulse recorded one change: Spring seasonal promotion ("Up to 75% OFF", codes SPRING-50M/SPRING-75Y) removed; discounted intro pricing eliminated on all 4 plans (Small $15->$4, Medium $29->$8, Large $49->$13, Enterprise $69->$18 for first 6 months). Plans now show only full undiscounted pricing ($15/$29/$49/$69 per agent/month billed annually). In detail: Spring promotional discount ("Up to 75% OFF", codes SPRING-50M/SPRING-75Y) removed across all plans. Discounted intro pricing eliminated: Small $15 to $4, Medium $29 to $8, Large $49 to $13, Enterprise $69 to $18 (all were "for the first 6 months"). Plans now show only full undiscounted annual pricing ($15/$29/$49/$69 per agent/month). Pulse files it as a pricing change (discount removed) with a neutral direction. Pulse's latest capture (Oct 27, 2026) lists Starter at $15, Team at $29, Business at $49 and Enterprise at $3,199.
It lands 72 days after LiveAgent's previous change, "LiveAgent ends 75% OFF spring promo, restores standard monthly plan pricing" (Apr 22, 2026). LiveAgent has been tracked since 2026-02-28.
In the same window Help Scout, Drift, Zendesk and Intercom also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Enterprise · Discount−73%$15$4
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Enterprise | Discount | $15 | $4 | −73% |
Values as written on LiveAgent's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of LiveAgent's pricing page (www.liveagent.com) from Mar 30, 2026 and Jun 29, 2026; the change is marked near the top of the page, where enterprise discount reads $15 and then $4.
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The two full-page captures with this change marked up are free with an account.
LiveAgent, the last 90 days
Full history- Oct 26, 2026packagingLiveAgent replaces per-agent Enterprise pricing with $3,999/mo flat fee
- Jul 3, 2026packagingLiveAgent: Spring 75% OFF promotional discount removed across all plans · this change
- Apr 22, 2026packagingLiveAgent ends 75% OFF spring promo, restores standard monthly plan pricing
Across CRM in the same window
All CRM changes- Help ScoutJul 3Help Scout: SLA policies added to all paid plans; WhatsApp moved to Standard
- DriftJul 2Salesloft (drift): Account agents + Forecast add-ons section removed
- ZendeskJul 2Zendesk: Contact Center add-on price increase ($50→$83)
- IntercomJun 8Intercom deepens Early Stage discount to 93% off, adds free Fin year
Questions about this change
Did LiveAgent raise prices in June 2026?
No list-price increase was recorded between Mar 30, 2026 and Jun 29, 2026. The change Pulse detected was a pricing change: discount removed.
What changed on LiveAgent's pricing page between Mar 30, 2026 and Jun 29, 2026?
Enterprise discount: $15 → $4 (−73%). Pulse compared the captures it took on Mar 30, 2026 and Jun 29, 2026; the before/after table above lists each item as written on the page.
How often does LiveAgent change its pricing?
Pulse recorded 1 other pricing-page change for LiveAgent in the 90 days before this one; the previous change was "LiveAgent ends 75% OFF spring promo, restores standard monthly plan pricing" on Apr 22, 2026; LiveAgent has been tracked since 2026-02-28.