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Packaging change·Apr 13 → Apr 20, 2026·Week 17, 2026·Sales & Customer Relationship Management (CRM)

HubSpot Service Starter boosts Health Scores 50x, adds Breeze AI and Help Des...

HubSpotPackagingFeature addedLimit increase

What changed

Feature added

Help Desk Spaces added (50 Pro / 100 Enterprise); Breeze Customer Agent and Interactive Voice Response added to Professional plan card; Smart Deal Progression (Beta) and Conversation intelligence added; Ticketing row added to Drive Retention section.

Limit increase

Health Scores limits significantly increased: Professional plan from 1 score to 50 scores; Enterprise plan from up to 10 scores to 50 scores.

Before and after

Apr 13, 2026 vs Apr 20, 2026
Pulse.
100%
Change 1 of 2 · feature added

Help Desk Spaces added (50 Pro / 100 Enterprise); Breeze Customer Agent and Interactive Voice Response added to Professional plan card; Smart Deal Progression (Beta) and Conversation intelligence added; Ticketing row added to Drive Retention section.

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