HubSpot Service Starter boosts Health Scores 50x, adds Breeze AI and Help Des...
What changed
Help Desk Spaces added (50 Pro / 100 Enterprise); Breeze Customer Agent and Interactive Voice Response added to Professional plan card; Smart Deal Progression (Beta) and Conversation intelligence added; Ticketing row added to Drive Retention section.
Health Scores limits significantly increased: Professional plan from 1 score to 50 scores; Enterprise plan from up to 10 scores to 50 scores.
Before and after
Apr 13, 2026 vs Apr 20, 2026Help Desk Spaces added (50 Pro / 100 Enterprise); Breeze Customer Agent and Interactive Voice Response added to Professional plan card; Smart Deal Progression (Beta) and Conversation intelligence added; Ticketing row added to Drive Retention section.
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More from HubSpot
Full history →- Week 36, 2026·packagingHubspot Service Starter: Starter plan renamed to Starter Customer Platform
- Week 30, 2026·improvedHubspot Service Starter: Email template limit doubled (5,000 → 10,000) on Starter
- Q2 2026·decreaseHubspot Service Starter: price cut to $7/mo/seat + Free plan gains Revenue tools
- Week 24, 2026·packagingHubspot Service Starter reveals $9/1K credits pricing publicly
- Week 22, 2026·packagingHubspot Service Starter cuts seat price to $7/mo, boosts discount to 65%
