Gallabox: restructured plans, cut entry-tier users to 3, added AI credits + 1 more change
What happened
Between the Mar 30, 2026 and Jun 29, 2026 captures of Gallabox's pricing page, Pulse recorded 2 changes: Basic (was Growth) user cap cut from 6 to 3 (hard cap); Advanced (was Pro) raised from 6 to 10 users. New AI-credit system (500/2,000/8,000 credits/mo by tier) and Inbox AI copilot (Essential+) introduced. In detail: User caps changed: Basic (was Growth) hard-capped at 3 users (down from 6); Advanced (was Pro) increased to 10 users (up from 6). Essential (was Scale) unchanged at 6; New AI-credit usage system introduced: 500/2,000/8,000 credits per month for Basic/Essential/Advanced (Enterprise custom pool); Inbox AI copilot added to Essential and above. Pulse files it as a packaging change (limit decrease, feature added) with a downward direction. Pulse's latest capture (Aug 10, 2026) lists Basic at $112, Essential at $248, Advanced at $474, Shopify Integration at $5 and Channel Add-on at $20.
It lands 32 days after Gallabox's previous change, "Gallabox shifts to flexible multi-year enterprise contracts" (Jun 1, 2026). Before that Pulse recorded "Gallabox cuts annual discount in half, adds AI engineer upsell" (May 26, 2026). Gallabox has been tracked since 2026-02-27.
In the same window Bird, Drift, Zendesk, Intercom and Twilio also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Basic, Advanced · Limit−50%63 users
- Basic, Essential, Advanced · FeatureAdded
BeforeNo AI-credit usage system
AfterAI-credit usage system
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Basic, Advanced | Limit | 6 | 3 users | −50% |
| Basic, Essential, Advanced | Feature | No AI-credit usage system | AI-credit usage system | Added |
Values as written on Gallabox's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Gallabox's pricing page (gallabox.com) from Mar 30, 2026 and Jun 29, 2026; the change is marked near the top of the page, where basic, advanced limit reads 6 and then 3 users.
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The two full-page captures with this change marked up are free with an account.
Gallabox, the last 90 days
Full history- Aug 11, 2026increaseGallabox: Basic $89→$112, Essential $197→$248, Advanced $377→$474 + 1 more
- Jul 3, 2026improvedGallabox: restructured plans, cut entry-tier users to 3, added AI credits + 1 more change · this change
- Jun 1, 2026improvedGallabox shifts to flexible multi-year enterprise contracts
- May 26, 2026packagingGallabox cuts annual discount in half, adds AI engineer upsell
Across CRM in the same window
All CRM changes- BirdJul 3Bird: pricing restructured — Free/$15/$80/Custom volume tiers
- DriftJul 2Salesloft (drift): Account agents + Forecast add-ons section removed
- ZendeskJul 2Zendesk: Contact Center add-on price increase ($50→$83)
- IntercomJun 8Intercom deepens Early Stage discount to 93% off, adds free Fin year
- TwilioMay 11Twilio launches AI Conversations suite with five new pricing tiers
Questions about this change
Did Gallabox raise prices in June 2026?
No list-price increase was recorded between Mar 30, 2026 and Jun 29, 2026. The change Pulse detected was a packaging change: limit decrease, feature added.
What changed on Gallabox's pricing page between Mar 30, 2026 and Jun 29, 2026?
Basic, Advanced limit: 6 → 3 users (−50%); Basic, Essential, Advanced feature: No AI-credit usage system → AI-credit usage system, added. Pulse compared the captures it took on Mar 30, 2026 and Jun 29, 2026; the before/after table above lists each item as written on the page.
How often does Gallabox change its pricing?
Pulse recorded 2 other pricing-page changes for Gallabox in the 90 days before this one; the previous change was "Gallabox shifts to flexible multi-year enterprise contracts" on Jun 1, 2026; Gallabox has been tracked since 2026-02-27.