Gallabox cuts annual discount in half, adds AI engineer upsell
What happened
Between the May 18, 2026 and May 25, 2026 captures of Gallabox's pricing page, Pulse recorded 3 changes: Annual billing discount reduced from 40% to 20% when selecting yearly plan; New add-ons introduced: AI Solutions Engineer at $499 one-time setup fee (Advanced add-on, included in Enterprise); AI Credit top-ups at $10/5,000 credits on all plans; Dedicated account manager (paid add-on for Advanced and Enterprise); Additional users add-on pricing changed from a flat $15/user/month to tier-based: Essential plan $18/user/month, Advanced plan $24/user/month. Pulse files it as a pricing change (discount change, new add-on, add-on change) with an upward direction. Pulse's latest capture (Aug 10, 2026) lists Basic at $112, Essential at $248, Advanced at $474, Shopify Integration at $5 and Channel Add-on at $20.
This is the first pricing-page change Pulse has recorded for Gallabox. Gallabox has been tracked since 2026-02-27.
In the same window Zendesk, Intercom, Twilio and Bird also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · Discount−50%40%20%
- AI Solutions Engineer, Advanced, Enterprise · Add-onAddedNo add-onsadd-ons
- Essential, Advanced · Add-onChangeda flat $15/user/monthtier-based
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Discount | 40% | 20% | −50% |
| AI Solutions Engineer, Advanced, Enterprise | Add-on | No add-ons | add-ons | Added |
| Essential, Advanced | Add-on | a flat $15/user/month | tier-based | Changed |
Values as written on Gallabox's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Gallabox's pricing page (gallabox.com) from May 18, 2026 and May 25, 2026; the change is marked near the top of the page, where discount reads 40% and then 20%.
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The two full-page captures with this change marked up are free with an account.
Gallabox, pricing history
Full history- Aug 11, 2026increaseGallabox: Basic $89→$112, Essential $197→$248, Advanced $377→$474 + 1 more
- Jul 3, 2026improvedGallabox: restructured plans, cut entry-tier users to 3, added AI credits + 1 more change
- Jun 1, 2026improvedGallabox shifts to flexible multi-year enterprise contracts
- May 26, 2026packagingGallabox cuts annual discount in half, adds AI engineer upsell · this change
Across CRM in the same window
All CRM changes- ZendeskMay 26Suite Enterprise renamed to Suite Enterprise + Copilot, with Copilot now bundled into the plan. P...
- IntercomMay 11Intercom expands Fin AI Agent to support ecommerce use cases
- TwilioMay 11Twilio launches AI Conversations suite with five new pricing tiers
- BirdMay 5Bird adds Apple Messages, TAM, and Custom API rates to Enterprise plan
Questions about this change
Did Gallabox raise prices in May 2026?
No list-price increase was recorded between May 18, 2026 and May 25, 2026. The change Pulse detected was a pricing change: discount change, new add-on, add-on change.
What changed on Gallabox's pricing page between May 18, 2026 and May 25, 2026?
Discount: 40% → 20% (−50%); AI Solutions Engineer, Advanced, Enterprise add-on: No add-ons → add-ons, added; Essential, Advanced add-on: a flat $15/user/month → tier-based, changed. Pulse compared the captures it took on May 18, 2026 and May 25, 2026; the before/after table above lists each item as written on the page.
How often does Gallabox change its pricing?
Pulse recorded 0 other pricing-page changes for Gallabox in the 90 days before this one; Gallabox has been tracked since 2026-02-27.